Raffles Dental | Holland Village
- Address
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Raffles Dental
118 Holland Ave, #05-02/03/04 Raffles, Singapore 278997 - Phone Number
- +65 6255 2722
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- Opening Hours
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Monday 8:30AM to 9:30PM
Tuesday 8:30AM to 5:30PM
Wednesday 8:30AM to 9:30PM
Thursday 8:30AM to 5:30PM
Friday 8:30AM to 5:30PM
Saturday 8:30AM to 1PM
Sunday Closed
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Dental Clinic
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Based on the customer reviews, it seems that the quality of service at the dental practice can vary greatly depending on the specific dentist you see. While Dr. Bell, Rosie, and Dr. Wong receive high praise for their work and personalities, the same cannot be said for some of the admin staff. There are multiple complaints about poor communication, lack of follow-up, and unprofessional behavior from the admin staff.
Customers have expressed frustration at not being informed of appointment cancellations or changes in advance, as well as issues with booking appointments correctly. Some have also experienced subpar treatment, such as a filling that left a tooth scratched and deteriorating enamel.
Despite these negative experiences, there are still positive reviews highlighting the amazing quality, service, and efficiency provided by certain individuals in the practice. Customers appreciate the care and assurance they receive from dentists like Dr. Wong, and the professionalism of the nursing staff.
Overall, it seems that the customer experience at this dental practice can be hit or miss, depending on who you see. While there are standout practitioners who provide excellent care, the inconsistency in service and the behavior of some admin staff members may deter some customers from returning. It may be advisable for the practice to address these issues to ensure a more positive and reliable experience for all patients.- Based On Reviews By Actual Customers -
Dental Services
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Based on the customer reviews, the dental services provided by this clinic include:
1) General dental care
2) Fillings
3) Check-ups and appointments
4) Customer service and efficiency
5) Nurse services. -
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