Samsung Experience Store | HarbourFront

Address: Samsung Experience Store
1 HarbourFront Walk, #02-28/29 VivoCity, Singapore 098585
(VivoCity)
Phone Number: +65 6376 9150
Website: https://www.samsung.com/sg/
Opening Hours: Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
Rating: A
Based On Ratings By Actual Customers
Reviews - What People Think About This Electronics Store: Based on the reviews, it seems that the overall experience at the Samsung Experience Store at Vivocity has been a mix of positive and negative feedback. Customers have praised the staff for their knowledge of the products and patience in explaining details, as well as their helpfulness in assisting with data transfers and guiding customers through the purchasing process.

Miss Naimah, in particular, received high praise for her friendly and patient approach. The store itself was described as having a pleasant atmosphere with the latest Samsung products available for customers to test out.

On the other hand, some customers have expressed dissatisfaction with the service center's operating hours and efficiency. Complaints were made about long wait times and staff taking extended breaks during service, as well as issues with screen protector installations.

One customer detailed a negative experience where their phone was returned with a cracked screen, and they felt that their concerns were dismissed by both the staff and management. Overall, while the Samsung Experience Store at Vivocity seems to offer a wide range of products and knowledgeable staff, there are areas where improvements can be made in terms of service efficiency and quality control.

Customers may want to consider these factors when deciding whether to visit this location for their Samsung product needs.
Recent Reviews: Share your comments & feedback about this place to keep our review accurate and updated!
Services: Based on the reviews provided, people may buy a new phone, specifically a Samsung phone, from the Samsung Experience Store at Vivocity. Customers may also choose to purchase screen protectors or other accessories for their Samsung phones from the store. It is important to note that there were mixed reviews, with some customers having positive experiences with the staff and overall service, while others experienced negative encounters with service staff and product quality.
Electronics Stores: Samsung Experience Store is featured in The Best Electronics Stores In HarbourFront

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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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