Sea Horse | Woodlands
- Address
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Sea Horse
1 Woodlands Square, #04-12 Causeway Point, Singapore 738099
(Causeway Point) - Phone Number
- +65 6622 1039
- Website
- http://www.seahorsemattress.com/
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- Opening Hours
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Monday 11AM to 8:45PM
Tuesday 11AM to 8:45PM
Wednesday 11AM to 8:45PM
Thursday 11AM to 8:45PM
Friday 11AM to 8:45PM
Saturday 11AM to 8:45PM
Sunday 11AM to 8:45PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Mattress Store
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Based on the reviews, it seems like Seahorse offers a range of durable and quality products like sofa sets, mattresses, and bed frames. Customers have praised the products for their simplicity in design but high durability and quality.
The sales staff have been commended for their knowledge of the products and good customer service, providing helpful advice to customers. However, there seems to be a recurring issue with the customer service department and communication.
Some customers have faced challenges in reaching the customer service hotline and getting responses to queries or issues. There have been complaints about missing parts during delivery and delays in response from the customer service team.
Additionally, there have been instances of inconsistency in terms of payment methods accepted, with one customer being told that the store does not accept gift cards while another was able to use one. Overall, while Seahorse offers good quality products, there seem to be areas of improvement in terms of customer service and communication.
It would be beneficial for the store to address these issues to ensure a better overall experience for customers. -
Recent Reviews
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Services
- Customers appreciate excellent service, knowledgeable staff, good quality, and durable products, but are frustrated by poor customer service, unresponsive phone lines, and misleading information provided by sales staff.
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Mattress Stores
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- Sea Horse is featured in The Best Mattress Stores In Woodlands
- Browse All Mattress Stores In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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