Seahorse | Jurong West
- Address
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Seahorse
1 Jurong West Central 2, #JP203-16, Singapore 648886
(Jurong Point) - Phone Number
- +65 6265 7978
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Rating
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B
Based On Ratings By Actual Customers
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Reviews - What People Think About This Mattress Store
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Based on the reviews, it seems that the overall experience at this place can be quite mixed. On one hand, there are customers who have had positive experiences with the customer service at Jurong Point outlet, with friendly and prompt male sales assistants and good after sales service.
However, on the other hand, there are several complaints about the service staff being unprofessional, rude, and unhelpful at times. Customers have also expressed disappointment with the quality of products received, with one review mentioning a misleading exchange policy and another mentioning a mattress topper of lower quality than promised.
There are also complaints about the attitude of the sales staff, with instances of rude behavior and judgmental attitudes towards customers based on their purchasing decisions. Overall, it seems that while some customers have had positive experiences with the customer service at this place, there are also serious concerns raised about the professionalism and attitudes of the staff, as well as issues with product quality and misleading information.
It may be beneficial for the management to address these issues and ensure that all customers are provided with a positive and helpful experience when shopping at this outlet. -
Recent Reviews
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Services
- Customers like friendly and prompt customer service from male sales assistants, as well as after sales service, when purchasing Seahorse sofas and mattresses.
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Mattress Stores
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- Seahorse is featured in The Best Mattress Stores In Jurong West
- Browse All Mattress Stores In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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