Secret Chamber (Lego) | Thomson
- Address
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Secret Chamber (Lego)
301 Upper Thomson Rd, Singapore 574408
(Thomson Plaza) - Phone Number
- +65 6552 4338
- Website
- http://www.secretchamber.sg/
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- Opening Hours
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Monday 10:30AM to 9:30PM
Tuesday 10:30AM to 9:30PM
Wednesday 10:30AM to 9:30PM
Thursday 10:30AM to 9:30PM
Friday 10:30AM to 9:30PM
Saturday 10:30AM to 9:30PM
Sunday 10:30AM to 9:30PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Toys & Hobbies Store
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Based on the reviews, it seems that Secret Chamber may have some issues with their customer service and staff attitude. There are multiple complaints about rude and unwelcoming behavior from the female staff, leading to customers feeling uncomfortable and unappreciated.
Some customers were even chased away from the shop, with one reviewer mentioning their child being unwelcome in the store. The overall impression of the shop is that it lacks a human touch and the staff may not be properly trained in customer service.
The negative experiences described in the reviews could deter potential customers from visiting the store, especially those looking for a friendly and welcoming atmosphere. Despite the negative feedback, there were also positive comments about the products sold at Secret Chamber, such as the sealed Bionicle sets and Lego minifigs.
It seems that the shop has a good selection of toys for fans of Lego and other similar products. Overall, it appears that Secret Chamber could benefit from addressing the issues with their customer service and staff attitude in order to provide a more positive and pleasant shopping experience for all customers.
- Based On Reviews By Actual Customers -
Services
- Customers like friendly and helpful staff who provide a positive shopping experience, while rudeness and poor customer service are major turn-offs.
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