Secret Garden | City Hall

Address
Secret Garden
252 North Bridge Rd, #B1-44J, Singapore 179103
Phone Number
+65 6100 0177
Opening Hours
Monday  10:30AM to 10PM
Tuesday  10:30AM to 10PM
Wednesday  10:30AM to 10PM
Thursday  10:30AM to 10PM
Friday  10:30AM to 10PM
Saturday  10:30AM to 10PM
Sunday  10:30AM to 9PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Florist
Based on the customer reviews, Secret Garden seems to have a strong focus on customer service and satisfaction. Multiple customers have mentioned the attentive and personal service they received, with staff members being helpful, patient, and friendly.

The shop takes the time to understand customers' needs and goes the extra mile to ensure they are happy with their flower arrangements. The quality of the flowers and wrapping are also highlighted as excellent, despite the prices not being cheap.

Customers appreciate the attention to detail in the arrangements and the standard of presentation. The staff members are described as efficient, welcoming, and knowledgeable about their products.

However, there seems to be a negative experience mentioned by one customer regarding the owner of the shop who exhibited rude behavior. Despite this, the other staff members were kind and provided good service, even going as far as offering a discount due to the unpleasant encounter with the owner.

Overall, Secret Garden appears to offer a positive customer experience with beautiful flower arrangements, excellent customer service, and a welcoming atmosphere. Customers who have been returning for years speak highly of the staff members, demonstrating a strong level of trust and satisfaction with the shop.

Flowers, Items & Services
Based on the customer reviews, the florist sells the following flowers and items:
- Flower bouquets
- Wreaths
- Shop opening arrangements
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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