Shell | Queenstown

Address: Shell
358 Alexandra Rd, Singapore 159950
Phone Number: +65 6258 4528
Website: https://find.shell.com/sg/fuel/10000051-shell-alexandra-651_01
Opening Hours: Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Rating: B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Car Wash: Based on the reviews of this car wash, it seems that the experience and services provided are far from satisfactory. Customers have complained about the car wash not being clean, with spots remaining on the car even after the wash.

There are also mentions of the staff being dishonest and trying to upsell packages, as well as providing subpar services such as not properly drying the car or applying products incorrectly. Some customers have even described feeling harassed and bullied by the staff, with allegations of unfair treatment and unprofessional behavior.

This kind of negative experience can greatly impact a customer's impression of a business and deter them from returning in the future. On the positive side, there was one review praising the pleasant customer service provided by an elderly attendant, showing that not all experiences at this location are negative.

However, this lone positive review is overshadowed by the numerous complaints and issues mentioned in the other reviews. Overall, it seems that the car wash at this Shell station on Alexandra Road has a lot of room for improvement in terms of service quality, staff professionalism, and customer satisfaction.

It may be beneficial for management to address these concerns and work on providing a more positive and efficient experience for their customers.
Recent Reviews: Share your comments & feedback about this place to keep our review accurate and updated!
Services: Customers dislike the car wash service at this Shell location due to poor quality, dishonesty, and harassment tactics from staff.
Car Wash: Shell is featured in The Best Car Wash In Queenstown

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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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