Shell | Queenstown

Address
Shell
358 Alexandra Rd, Singapore 159950
Phone Number
+65 6258 4528
Opening Hours
Monday  Open 24 hours
Tuesday  Open 24 hours
Wednesday  Open 24 hours
Thursday  Open 24 hours
Friday  Open 24 hours
Saturday  Open 24 hours
Sunday  Open 24 hours
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Car Wash
Based on the reviews of this car wash, it seems that the experience and services provided are far from satisfactory. Customers have complained about the car wash not being clean, with spots remaining on the car even after the wash.

There are also mentions of the staff being dishonest and trying to upsell packages, as well as providing subpar services such as not properly drying the car or applying products incorrectly. Some customers have even described feeling harassed and bullied by the staff, with allegations of unfair treatment and unprofessional behavior.

This kind of negative experience can greatly impact a customer's impression of a business and deter them from returning in the future. On the positive side, there was one review praising the pleasant customer service provided by an elderly attendant, showing that not all experiences at this location are negative.

However, this lone positive review is overshadowed by the numerous complaints and issues mentioned in the other reviews. Overall, it seems that the car wash at this Shell station on Alexandra Road has a lot of room for improvement in terms of service quality, staff professionalism, and customer satisfaction.

It may be beneficial for management to address these concerns and work on providing a more positive and efficient experience for their customers.
Services
Customers dislike the car wash service at this Shell location due to poor quality, dishonesty, and harassment tactics from staff.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
Contribute
Help make the review for this place better & more accurate by sharing your review/feedback.

Car Wash In Queenstown

Car Wash (Caltex)

360 Alexandra Rd, Singapore 159951

Shell

358 Alexandra Rd, Singapore 159950

Best Car Wash In Areas Near Queenstown

You Might Also Be Interested In These Places In Queenstown

Explore Places In Queenstown