Shoe Mo Far East Plaza - Shoe & Sneaker Cleaning Services | Orchard
- Address
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Shoe Mo Far East Plaza - Shoe & Sneaker Cleaning Services
Unit #04-140, Far East Plaza, 14 Scotts Rd, Singapore 228213
(Far East Plaza) - Phone Number
- +65 8042 4424
- Website
- http://www.myshoemo.com/
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- Opening Hours
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Monday 10AM to 8PM
Tuesday 10AM to 8PM
Wednesday 10AM to 8PM
Thursday 10AM to 8PM
Friday 10AM to 8PM
Saturday 10AM to 8PM
Sunday 10AM to 8PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shoe Repair Shop / Cobbler
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Based on the customer reviews, it seems that Shoe Mo has a mixed reputation. Some customers have had positive experiences with the deep cleaning services, finding the results to be up to expectations and praising the staff for being informative and helpful.
However, there are also a significant number of negative reviews highlighting issues with communication, delays in service, poor quality of workmanship, and lack of responsiveness to customer concerns. Customers have mentioned problems such as miscommunication regarding store locations, delays in completing orders, poor cleaning results, discrepancies in pricing, and overall dissatisfaction with the service received.
Some customers have also expressed frustration with the lack of response from the company when issues were raised. Despite a few positive reviews mentioning good service recovery efforts from the owner, the overall consensus among customers is to avoid Shoe Mo for any cleaning services.
It appears that there are better and more reliable alternatives available in the market. -
Services
- Based on the customer reviews, the services offered by the company include shoe cleaning (standard and deep cleaning), unyellowing of soles, repair of shoes, and new sole replacement. They also offer a refund for service lapses and provide a service recovery process for dissatisfied customers. However, there are complaints about poor quality of service, poor workmanship, lack of price transparency, poor responsiveness to problems, and miscommunication regarding location shifts and appointments. Customers have expressed disappointment in the cleaning results, lack of thorough cleaning, and lack of communication regarding stains that cannot be removed. Some customers have also mentioned issues with staff availability, lack of explanation of services, and outdated pricing information on the website.
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Shoe Repair Shops / Cobblers
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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