SIMBA.sg - Hougang MRT | Hougang

Address: SIMBA.sg - Hougang MRT
809 Hougang Central, #01-166, Singapore 530809
Website: https://www.simba.sg/home
Opening Hours: Monday 11AM to 3PM, 4 to 7PM
Tuesday 11AM to 3PM, 4 to 7PM
Wednesday 11AM to 3PM, 4 to 7PM
Thursday 11AM to 3PM, 4 to 7PM
Friday 11AM to 3PM, 4 to 7PM
Saturday 11AM to 3PM, 4 to 7PM
Sunday 11AM to 3PM, 4 to 7PM
Rating: A
Based On Ratings By Actual Customers
Reviews - What People Think About This Mobile Phone Shop: Based on the reviews, it seems that the customer service at this place can be hit or miss. Some customers have had negative experiences with staff members refusing to serve them or providing slow responses to inquiries.

However, there are also positive reviews highlighting helpful and efficient staff members like Linda Yau and Mohit. It appears that the overall service is relatively fast and efficient when customers are able to receive assistance.

Customers appreciate the promptness of services such as SIM card replacements. Additionally, the staff members, such as Mohit, demonstrate patience and knowledge when assisting customers with technical issues.

One aspect that could be improved upon is the navigation to the store location. Some customers have had difficulty finding the shop due to a lack of signage in the area.

This could be addressed to enhance the overall customer experience. Overall, it seems that customers are generally satisfied with the service and products offered at this place, particularly when assisted by helpful staff members like Linda Yau and Mohit.
Recent Reviews: Review By Qayla 30 June 2025

Thumbs up to Ayden for helping me with my niece new line user, and fix the card to her new phone , do up all the necessary settings too. She knew we were in a hurry due to a last minute emergency , which helps us a lot ! Thank you for the fast service!!! Appreciate it!! Hope to bump to u again! Well done!
Services: Based on the reviews, people bought SIM cards or got their SIM cards replaced from the service center mentioned, specifically mentioning the helpful staff members like Linda Yau and Mohit.
Mobile Phone Shops: SIMBA.sg - Hougang MRT is featured in The Best Mobile Phone Shops In Hougang

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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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