Singtel Exclusive Retailer's - NEX Mall | Serangoon
- Address
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Singtel Exclusive Retailer's - NEX Mall
23, #04-35 Serangoon Central, NEX, Singapore 556083
(NEX) - Phone Number
- +65 6838 3388
- Website
- http://www.singtel.com/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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B
Based On Ratings By Actual Customers
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Reviews - What People Think About This Electronics Store
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Based on the reviews, it seems like the overall experience at this SingTel outlet can vary greatly depending on the staff you encounter. Some customers have had positive experiences with friendly and enthusiastic service, such as in the case of Edwin who offered a great deal and excellent customer service.
However, there have also been instances of rude and inefficient customer service, with staff members interrupting customers, giving conflicting information, and even playing on their phones instead of assisting customers. It appears that the quality of service may be inconsistent, with some customers feeling frustrated and disappointed by their interactions with SingTel staff.
Issues such as long wait times, lack of knowledge or professionalism, and unhelpful attitudes have been mentioned in multiple reviews. Overall, while some customers have had positive experiences with certain staff members, there seems to be a need for improvement in the overall customer service quality at this SingTel outlet.
It may be worth considering the reputation and reviews of specific staff members when visiting this location to ensure a better experience.- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people bought services such as contract renewal, recontracting, changing TV box adapter, ownership transfer, and getting a new phone from Singtel. The positive reviews highlight excellent customer service, helpful staff, and good deals offered by specific service representatives. However, the negative reviews mention rude customer service, conflicting information provided, inefficiency, and unhelpful staff.
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