Singtel Exclusive Retailer's - NEX Mall | Serangoon

Address
Singtel Exclusive Retailer's - NEX Mall
23, #04-35 Serangoon Central, NEX, Singapore 556083
(NEX)
Phone Number
+65 6838 3388
Opening Hours
Monday  11AM to 9PM
Tuesday  11AM to 9PM
Wednesday  11AM to 9PM
Thursday  11AM to 9PM
Friday  11AM to 9PM
Saturday  11AM to 9PM
Sunday  11AM to 9PM
Rating
B
Based On Ratings By Actual Customers
Reviews - What People Think About This Electronics Store
Based on the reviews, it seems like the overall experience at this SingTel outlet can vary greatly depending on the staff you encounter. Some customers have had positive experiences with friendly and enthusiastic service, such as in the case of Edwin who offered a great deal and excellent customer service.

However, there have also been instances of rude and inefficient customer service, with staff members interrupting customers, giving conflicting information, and even playing on their phones instead of assisting customers. It appears that the quality of service may be inconsistent, with some customers feeling frustrated and disappointed by their interactions with SingTel staff.

Issues such as long wait times, lack of knowledge or professionalism, and unhelpful attitudes have been mentioned in multiple reviews. Overall, while some customers have had positive experiences with certain staff members, there seems to be a need for improvement in the overall customer service quality at this SingTel outlet.

It may be worth considering the reputation and reviews of specific staff members when visiting this location to ensure a better experience.
Services
Based on the reviews provided, people bought services such as contract renewal, recontracting, changing TV box adapter, ownership transfer, and getting a new phone from Singtel. The positive reviews highlight excellent customer service, helpful staff, and good deals offered by specific service representatives. However, the negative reviews mention rude customer service, conflicting information provided, inefficiency, and unhelpful staff.
Electronics Stores
  • Singtel Exclusive Retailer's - NEX Mall is featured in The Best Electronics Stores In Serangoon

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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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