Step By Step | Paya Lebar

Address
Step By Step
60 Paya Lebar Rd, #02-07 Paya Lebar Square, Singapore 409051
(Paya Lebar Square)
Phone Number
+65 6702 2771
Opening Hours
Monday  10AM to 9PM
Tuesday  10AM to 9PM
Wednesday  10AM to 9PM
Thursday  10AM to 9PM
Friday  10AM to 9PM
Saturday  10AM to 9PM
Sunday  10AM to 9PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Massage & Spa
Based on the customer reviews, it seems that this business has had a mixed reputation. Some customers have had great experiences, noting the skilled and consistent massages they received, as well as the reasonable prices.

However, there are also several negative reviews mentioning inexperienced therapists, communication issues, and a lack of professionalism. Customers have reported feeling dissatisfied, in pain, and even cheated out of the full duration of their massages.

There are also complaints of poor customer service and even allegations of being disrespectful in the management. Overall, it appears that while some customers have had positive experiences at this business, there are areas that need improvement in terms of staff training, communication, and customer service.

It may be a hit or miss for potential customers, depending on the therapist they get assigned to.
Services
Overall, the service quality at this massage place seems to vary greatly, with some customers experiencing excellent massages and feeling very satisfied, while others have had disappointing experiences with inexperienced, inconsistent, and even painful massages, as well as unprofessional staff and management.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
Contribute
Help make the review for this place better & more accurate by sharing your review/feedback.

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