Sultans @ Novena | Novena

Address
Sultans @ Novena
101 Thomson Road, #B1-56F, United Square Mall, Singapore 307591
(United Square Shopping Mall)
Phone Number
+65 8802 3523
Opening Hours
Monday  11AM to 8PM
Tuesday  11AM to 8PM
Wednesday  10:30AM to 7:30PM
Thursday  10:30AM to 7:30PM
Friday  11AM to 8PM
Saturday  10AM to 8PM
Sunday  10AM to 7PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Barber Shop
Based on the customer reviews, it seems that the overall experience at this business is mixed. While some customers had a great experience and were highly satisfied with their haircut, others were disappointed with the customer service they received.

The positive reviews praised the skill and attentiveness of the hairdressers, specifically mentioning Kathy as an outstanding stylist. Customers also appreciated the personalized service and attention to detail they received during their visit.

On the other hand, negative reviews highlighted issues with the customer service, such as long wait times and a lack of communication about appointment availability. Some customers were also dissatisfied with the level of professionalism displayed by the staff.

Overall, it appears that the quality of service at this business may vary depending on the specific hairdresser you are assigned. While some customers had a positive experience and would recommend the business, others were left feeling disappointed and frustrated.

It may be worth considering the individual strengths and weaknesses of the hairdressers when choosing this salon for your next haircut.
Overall Experience
Mixed reviews with some customers praising the excellent service and skill of specific hairdressers like Kathy, while others were disappointed with the poor customer service and lack of communication regarding availability of appointments.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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