SWAROVSKI Store Marina Bay Sands | Raffles Place
- Address
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SWAROVSKI Store Marina Bay Sands
2 Bayfront Ave, #B2 - 88, Singapore 018972
(Marina Bay Sands Singapore) - Phone Number
- +65 8764 1654
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 10PM
Saturday 11AM to 10PM
Sunday 11AM to 9PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Jewellery Store
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Based on the reviews, it seems that the customer service experience at this Swarovski outlet varies greatly depending on the staff that assists you. While some customers had exceptional service from staff members like Esther, others had negative experiences with staff who were judgmental or unhelpful.
The store itself is described as having a nice design, with a gallery concept that is rare among Swarovski stores worldwide. However, some customers felt that the staff were focused more on personal profiling rather than providing excellent customer service.
This led to instances where customers felt judged or mistreated during their shopping experience. Despite the mixed reviews, there were still positive comments about the customer service at this outlet.
Customers mentioned receiving one-for-one replacements for damaged products and being assisted with tax refunds. However, the negative experiences described by other customers, such as being interrogated about their tourist status or feeling disrespected, overshadowed these positive interactions.
Overall, it seems that the customer service experience at this Swarovski outlet can be hit or miss. While some customers had positive interactions with staff members like Esther, others encountered unhelpful or judgmental behavior.
It may be worth checking out other Swarovski outlets for a more consistent and positive shopping experience based on the feedback provided. -
Services
- People appreciate the exceptional customer service provided by sales staff like Esther and the beautiful store design at this Swarovski outlet, but there are complaints about personal profiling and poor customer service from staff like Jennifer.
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Jewellery Stores
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
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