Swatch Vivocity | HarbourFront
- Address
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Swatch Vivocity
1 HarbourFront Walk, #01-86 Vivocity, Singapore 098585
(VivoCity) - Phone Number
- +65 6258 7340
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- Opening Hours
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Monday 10AM to 10PM
Tuesday 10AM to 10PM
Wednesday 10AM to 10PM
Thursday 10AM to 10PM
Friday 10AM to 10PM
Saturday 10AM to 10PM
Sunday 10AM to 10PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Watch Shop
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Based on the reviews, it seems that this Swatch store has recently relocated to a smaller space, but customers have found it to be more inviting with brighter lighting and a more efficient way of displaying the models in stock. The staff have been described as helpful and friendly, with one customer even receiving free battery replacements for their watches.
However, there are also concerns raised about the management of stock. Customers have mentioned that certain popular models such as the omega x swatch watch are often out of stock, with no clear schedule provided on when new stock will arrive.
There have been instances of miscommunication between staff and customers regarding stock availability, leading to frustration. Some customers have also mentioned issues with the service provided, with one customer expressing dissatisfaction with the staff's attitude when inquiring about the availability of certain models.
It seems that there may be a lack of consistency in customer service quality at this outlet. Overall, while the store has its positives such as friendly staff and convenient services like free battery replacements, there are areas that could be improved such as communication about stock availability and ensuring consistent and professional customer service.
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Services
- People like the bright lighting, efficient display of models, and helpful staff at this smaller Swatch store, despite occasional issues with stock management and customer service.
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Watch Shops
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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