Swatch Waterway Point | Punggol

Address
Swatch Waterway Point
83 Punggol Central, #01-76, Singapore 828761
(Waterway Point)
Phone Number
+65 6441 3014
Opening Hours
Monday  10:30AM to 10PM
Tuesday  10:30AM to 10PM
Wednesday  10:30AM to 10PM
Thursday  10:30AM to 10PM
Friday  10:30AM to 10PM
Saturday  10:30AM to 10PM
Sunday  10:30AM to 10PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Watch Shop
Based on the reviews, it seems that the customer service at this outlet can be quite inconsistent presented with mixed reviews. Some customers found the staff to be unhelpful, rude, and lacking in customer service skills.

However, there are also positive reviews highlighting friendly and helpful staff members such as Ivan. The fact that a few customers mentioned receiving free battery replacements is definitely a positive point for the outlet.

In terms of product quality, there were complaints about defective products and the lack of proper testing. It seems that there may be some inconsistency in the quality control of the products being sold at this outlet.

Overall, the outlet seems to have a mix of experiences. While some customers had positive experiences with the customer service and product quality, others faced issues with both.

It is important for the outlet to focus on improving their customer service skills, consistency in product quality, and ensuring smooth resolutions for any product defects.
Services
People like the free battery change and friendly staff at this outlet, despite some negative experiences with customer service and product defects.
Watch Shops
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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