Switch + @ Lot One | Choa Chu Kang

Address
Switch + @ Lot One
21 Choa Chu Kang Ave 4, #01-12/13 Lot One, Singapore 689812
(Lot One)
Phone Number
+65 6235 4306
Opening Hours
Monday  11AM to 10PM
Tuesday  11AM to 10PM
Wednesday  11AM to 10PM
Thursday  11AM to 10PM
Friday  11AM to 10PM
Saturday  11AM to 10PM
Sunday  11AM to 10PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Mobile Phone Shop
Based on the reviews, it seems like Switch Lot 1 has received mixed feedback from customers. While some customers have had a negative experience with issues regarding product exchanges and customer service, others have had positive experiences with knowledgeable and helpful staff members.

It is unfortunate to hear about the customer who had issues with their AirPod Max and was not able to exchange it despite it being defective. This reflects poorly on the store's customer service policies.

Additionally, the customer who experienced being ignored by a sales lady while shopping for an iPad also raises concerns about professionalism. On the other hand, it is great to see that there are positive reviews as well.

Customers were pleased with the service provided by staff members like Sanjeev, Max, and Shalini. These staff members were commended for their knowledge, responsiveness, and willingness to go above and beyond to help customers with their purchases.

Overall, it seems like Switch Lot 1 has both areas for improvement and strengths in their customer service. It is important for the store to address issues regarding product exchanges and ensure that all customers are treated with respect and attentiveness.

Despite the mixed reviews, the positive experiences of some customers show that there are dedicated and helpful staff members at the store.
Services
Based on the reviews, people bought a variety of Apple products such as AirPods, iPhones, iPads, MacBooks, Apple Watches, and accessories from the Switch store. These purchases were influenced by positive experiences with the staff, particularly individuals like Sanjeev, Max, and Shalini who provided excellent customer service, product knowledge, and assistance with purchasing decisions. Customers appreciated the helpfulness, friendliness, and professionalism of the staff members mentioned in the reviews.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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