Switch + @ Lot One | Choa Chu Kang
- Address
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Switch + @ Lot One
21 Choa Chu Kang Ave 4, #01-12/13 Lot One, Singapore 689812
(Lot One) - Phone Number
- +65 6235 4306
- Website
- http://www.switch.sg/
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- Opening Hours
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Monday 11AM to 10PM
Tuesday 11AM to 10PM
Wednesday 11AM to 10PM
Thursday 11AM to 10PM
Friday 11AM to 10PM
Saturday 11AM to 10PM
Sunday 11AM to 10PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Mobile Phone Shop
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Based on the reviews, it seems like Switch Lot 1 has received mixed feedback from customers. While some customers have had a negative experience with issues regarding product exchanges and customer service, others have had positive experiences with knowledgeable and helpful staff members.
It is unfortunate to hear about the customer who had issues with their AirPod Max and was not able to exchange it despite it being defective. This reflects poorly on the store's customer service policies.
Additionally, the customer who experienced being ignored by a sales lady while shopping for an iPad also raises concerns about professionalism. On the other hand, it is great to see that there are positive reviews as well.
Customers were pleased with the service provided by staff members like Sanjeev, Max, and Shalini. These staff members were commended for their knowledge, responsiveness, and willingness to go above and beyond to help customers with their purchases.
Overall, it seems like Switch Lot 1 has both areas for improvement and strengths in their customer service. It is important for the store to address issues regarding product exchanges and ensure that all customers are treated with respect and attentiveness.
Despite the mixed reviews, the positive experiences of some customers show that there are dedicated and helpful staff members at the store.- Based On Reviews By Actual Customers -
Services
- Based on the reviews, people bought a variety of Apple products such as AirPods, iPhones, iPads, MacBooks, Apple Watches, and accessories from the Switch store. These purchases were influenced by positive experiences with the staff, particularly individuals like Sanjeev, Max, and Shalini who provided excellent customer service, product knowledge, and assistance with purchasing decisions. Customers appreciated the helpfulness, friendliness, and professionalism of the staff members mentioned in the reviews.
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