The Cyclogy | Serangoon

Address
The Cyclogy
54 Yio Chu Kang Rd, Singapore 545562
Opening Hours
Monday  Closed
Tuesday  11:30AM to 8PM
Wednesday  11:30AM to 8PM
Thursday  11:30AM to 8PM
Friday  11:30AM to 8PM
Saturday  11:30AM to 8PM
Sunday  11:30AM to 3PM
Rating
A+
Based On Ratings By Actual Customers
Reviews - What People Think About This Bicycle Shop
Based on the customer reviews, it is clear that Gerald and his team at the bike shop provide excellent service to their customers. Customers have praised Gerald for his knowledge and skills in bike repairs, specifically in carbon repairs.

They appreciate his attention to detail and willingness to go above and beyond to solve their bike issues. Customers have also noted his honesty in only doing the necessary repairs and not overcharging for services.

Overall, the majority of customers have had positive experiences at the shop and have expressed their intention to continue supporting Gerald and his team. However, there have been a couple of negative reviews mentioning issues with professionalism and customer service.

One customer was unhappy with a paint chip on their bike after a service, and felt that Gerald was defensive instead of apologizing. Another customer was disappointed when Gerald was unable to immediately help with a punctured tire due to being busy with another bike.

In summary, the overall experience of this bike shop seems to be positive, with the majority of customers satisfied with the service provided by Gerald and his team. It is clear that there is a strong sense of loyalty and recommendation among customers who have had positive experiences.

Services
Customers highly recommend Gerald for his exceptional bike servicing skills, attention to detail, honesty, professionalism, and great customer service, despite a few minor incidents and criticisms.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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