The Pet Safari - VivoCity | HarbourFront

Address: The Pet Safari - VivoCity
1 HarbourFront Walk, #03 - 03, Singapore 098585
Phone Number: +65 6376 9508
Website: http://www.thepetsafari.com/sg/store_vivo.html
Opening Hours: Monday 10AM to 10PM
Tuesday 10AM to 10PM
Wednesday 10AM to 10PM
Thursday 10AM to 10PM
Friday 10AM to 10PM
Saturday 10AM to 10PM
Sunday 10AM to 10PM
Rating: A
Based On Ratings By Actual Customers
Reviews - What People Think About This Pet Shop: Based on the customer reviews, it seems that the pet store has a mix of positive and negative experiences. Customers seem to appreciate the wide range of products available at the store, including items for various types of pets and even services like grooming and behavioral training.

The staff, particularly Adeline, has received praise for being helpful and knowledgeable. However, there are also negative reviews that mention issues with customer service.

Some customers have reported rude behavior from certain staff members, as well as concerns about the care and attention given to pets in the store. One customer mentioned an incident where a dog was left unattended and appeared anxious, with staff members taking too long to address the situation.

In addition, there are complaints about the exchange policy, with one customer feeling frustrated that their request for an exchange was denied due to a dent in the cage they purchased. The staff's response to the situation did not meet the customer's expectations, leading to a negative experience.

Overall, it seems that while the pet store has a great selection of products and services, there are areas that need improvement in terms of customer service and pet care. It is important for the store to address these issues to ensure a positive experience for all customers and their pets.
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Services: Based on the reviews, this pet shop sells a variety of pets such as birds, puppies, rodents, rabbits, and dogs. They also offer grooming services, behavioral training, and have a pet bakery. The shop also sells a wide range of products for different types of pets including food, snacks, strollers, and even birthday cakes and muffins for pets. The shop seems to have a comprehensive selection for pet owners but has received negative reviews regarding customer service, cleanliness, and pet care issues.
Pet Shops: The Pet Safari - VivoCity is featured in The Best Pet Shops In HarbourFront

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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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