Uwin Telecom Pte Ltd | Tampines
- Address
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Uwin Telecom Pte Ltd
NO 9 Tampines Street 32, #01-34 Tampines Mart, Singapore 529286
(Tampines Mart) - Phone Number
- +65 6223 1792
- Website
- https://tradeinphonesg.com/
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- Opening Hours
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Monday 10AM to 9PM
Tuesday 10AM to 9PM
Wednesday 10AM to 9PM
Thursday 10AM to 9PM
Friday 10AM to 9PM
Saturday 10AM to 9PM
Sunday 10AM to 9PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Phone Repair Shop
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Based on the reviews, it seems that the overall experience at this place can be quite mixed. While some customers have had positive experiences with the service provided by Shawn, such as being patient and friendly, others have raised concerns about dishonesty and unethical business practices by staff members.
On the positive side, customers have praised the helpfulness of the staff when it comes to fixing phone issues and providing replacements for defective products. The pricing has also been mentioned as reasonable and good.
However, there are concerns about staff members like Shawn engaging in unethical practices such as upselling and overcharging customers, particularly those who may be vulnerable or not tech-savvy. This behavior is unacceptable and can greatly impact the reputation of the business.
In addition, there are complaints about the overall customer service experience, with some feeling that the staff is not helpful and that they are only interested in taking money rather than ensuring customer satisfaction. In conclusion, while there are positive aspects to the services provided at this place, it is clear that there are areas for improvement, particularly in terms of ensuring honesty, transparency, and overall customer satisfaction.
It is important for the business to address these concerns and provide a better experience for all customers.- Based On Reviews By Actual Customers -
Services
- Customers appreciate friendly and patient service, helpful staff with good pricing and assistance with device issues, but are upset by unethical and dishonest practices leading to overcharging and upselling.
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