Vivian & Sean | Bukit Batok

Address
Vivian & Sean
1 Bt Batok Central, #02-25 West Mall, Singapore 658713
(West Mall)
Phone Number
+65 6253 5054
Opening Hours
Monday  10:30AM to 10PM
Tuesday  10:30AM to 10PM
Wednesday  10:30AM to 10PM
Thursday  10:30AM to 10PM
Friday  10:30AM to 10PM
Saturday  10:30AM to 10PM
Sunday  10:30AM to 10PM
Rating
B
Based On Ratings By Actual Customers
Reviews - What People Think About This Shoe Shop
Based on the reviews, it seems like the customer service experience at Vivian & Sean can be quite inconsistent. While there were complaints about rude and unhelpful staff, there were also compliments for exceptional service provided by certain employees like Ms Pei Ting.

The negative reviews focused on staff members who were unaccommodating, unhelpful, and even rude. Customers reported feeling frustrated and disappointed with the service they received, with some even vowing not to return to the shop due to poor experiences.

On the other hand, positive reviews highlighted the great customer service and affordable prices for products like shoes. Customers appreciated the assistance they received in finding the right products and sizes, as well as the friendly and helpful nature of certain staff members.

Overall, it appears that the experience at Vivian & Sean can vary greatly depending on which staff member assists you. In conclusion, while there were mixed reviews about the customer service at Vivian & Sean, it seems like the shop has the potential to provide a positive shopping experience with the right staff members.

It may be worth visiting the store and requesting assistance from someone like Ms Pei Ting, who was praised for her excellent customer service.
Services
People appreciate good customer service and helpful staff when purchasing items at Vivian & Sean, but have had negative experiences with rude and unhelpful sales personnel, particularly from China.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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