All Electronics Stores In Orchard
Orchard, Singapore
Looking for TVs, audio speakers, smart phones and other gadgets? Read reviews of all electronics stores in Orchard. We analyze the reviews so you don't have to!
Huawei Customer Service & Experience Centre @ 313 Somerset
313 Orchard Rd, #02 - 25 / 26 / 27, Singapore 238895
Customers are extremely dissatisfied with the service at the Huawei service centre, noting slow service, lack of staff, and unhelpful employees. Many customers have had negative experiences with long wait times, high repair costs, and appointments being ignored.
Some have even compared the service to that of Mister Mobile, suggesting others go there instead. However, there was one positive review mentioning a polite and informative staff member on a weekday, although the overall consensus is disappointment and frustration with the service provided by Huawei.
Some have even compared the service to that of Mister Mobile, suggesting others go there instead. However, there was one positive review mentioning a polite and informative staff member on a weekday, although the overall consensus is disappointment and frustration with the service provided by Huawei.
Rating
B+
Samsung Experience Store
313 Orchard Rd, B2 - 24 / 25 / 26, Singapore 238895
Overall, the reviews of Samsung products and customer service are mixed. While some customers had negative experiences with the quality of the phones, such as freezing and weird glaring lights, others were pleased with the level of customer service provided by staff like Catherine and Sharon.
Many customers appreciated the helpful and informative assistance they received when purchasing new phones or seeking advice. Despite some concerns about the quality of Samsung products, the positive experiences with the customer service team seem to have left a good impression on many customers.
Many customers appreciated the helpful and informative assistance they received when purchasing new phones or seeking advice. Despite some concerns about the quality of Samsung products, the positive experiences with the customer service team seem to have left a good impression on many customers.
Rating
A
Sinamex Electronics Pte Ltd
35 Selegie Rd, B1-34 Parklane Shopping Mall, Singapore 188307
Overall, the reviews for the shop are mixed. While some customers praised the efficiency, quality products, and excellent service provided by knowledgeable and experienced staff, others had negative experiences with warranty services and a certain staff member with a poor attitude.
The shop was highly recommended for its professional recommendations and trustworthy service, but some customers reported issues with warranty promises not being fulfilled.
The shop was highly recommended for its professional recommendations and trustworthy service, but some customers reported issues with warranty promises not being fulfilled.
Rating
A
Singtel Exclusive Retailer Orchard ION
2 Orchard Turn, B3-K1/K2 Orchard, ION 238801
Overall, the reviews for the Singtel booth at Ion B3 are mixed. Some customers had negative experiences with rude sales assistants and poor hygiene practices, while others praised the excellent customer service provided by specific staff members like Jiacheng and Eddie.
The booth offers a range of services, but there are limitations such as not being able to handle ownership transfers. The crowd levels vary by day, with shorter wait times on weekdays compared to weekends.
Overall, while some customers had positive experiences, others may have been deterred by the negative interactions they encountered.
The booth offers a range of services, but there are limitations such as not being able to handle ownership transfers. The crowd levels vary by day, with shorter wait times on weekdays compared to weekends.
Overall, while some customers had positive experiences, others may have been deterred by the negative interactions they encountered.
Rating
B
Sony Store (Wisma Atria)
435 Orchard Road, #03-01 and #03-01A Wisma Atria, Singapore 238877
Customers had excellent experiences at the store, particularly with employees like Ragon Mu and Tan Hui Min. They received thorough explanations on camera specifications, patient assistance in setting up products, and recommendations aligned with their needs.
Customers appreciated the helpful and kind service, as well as additional discounts offered. Overall, they were satisfied with the customer service and their purchases at the store.
Customers appreciated the helpful and kind service, as well as additional discounts offered. Overall, they were satisfied with the customer service and their purchases at the store.
Rating
A+
Sony Store, 313@Somerset
313 Orchard Rd, #02-28 to 37, 313@somerset 238895
Customers rave about the exceptional customer service at the Sony flagship store in Singapore, particularly highlighting staff members such as Eddy, Sheena, Shin, Edward, Evelyn, and Michael. These salespeople are praised for their patience, knowledge, friendliness, and helpfulness in assisting customers with their purchases.
The store is also commended for its extensive product range, convenient location, and efficient billing process, making it a top choice for those interested in Sony products.
The store is also commended for its extensive product range, convenient location, and efficient billing process, making it a top choice for those interested in Sony products.
Rating
A+
StarHub
68 Orchard Rd, #01-36 Plaza, Singapore 238839
Customers are generally impressed with the speed and efficiency of the service provided by StarHub, especially when it comes to transferring numbers, resolving internet connectivity issues, and porting lines. Specific employees like Bryan, Jenson, and Andrew have been praised for their dedication, attentiveness, patience, and willingness to go above and beyond for customers.
However, there have been complaints about poor communication and customer service in dealing with personal issues and bills.
However, there have been complaints about poor communication and customer service in dealing with personal issues and bills.
Rating
B+
Stereo - The Headphone Concept Store @ Plaza Singapura
68, #04-06 Orchard Rd, Plaza Singapura, Singapore 238839
Customers rave about the personalized and attentive service provided at this shop, particularly when it comes to purchasing headphones and audio accessories. The staff is described as knowledgeable, patient, and friendly, making the shopping experience pleasant and welcoming.
In addition, the shop is praised for its comfortable atmosphere and additional amenities, such as a listening bar and free water cooler. Overall, customers are impressed with the level of service and attention to detail they receive at this store.
In addition, the shop is praised for its comfortable atmosphere and additional amenities, such as a listening bar and free water cooler. Overall, customers are impressed with the level of service and attention to detail they receive at this store.
Rating
A+
Wanyin Pte Ltd
14 Scotts Rd, #02-48 Far East Plaza, Singapore 228213
While some customers had positive experiences with the friendly and helpful owner, others felt they were overcharged and had negative interactions with him. One reviewer felt they were being charged too much for products compared to online prices, while another customer felt they were robbed and forced to buy items they did not want.
It seems that the owner's customer service and pricing practices vary, so it is recommended to be cautious and do thorough research before making a purchase at this shop.
It seems that the owner's customer service and pricing practices vary, so it is recommended to be cautious and do thorough research before making a purchase at this shop.
Rating
A+
Yamaha (AV Experience Studio) - Plaza Singapura
Plaza Singapura, 68 Orchard Rd, #06-02, Singapore 238839
Customers have had positive experiences with the staff at the Yamaha showroom, particularly Reno, who is praised for his knowledge, patience, and helpfulness. Customers appreciate the thorough demonstrations and recommendations of products, such as the Yamaha NS-3000 speakers, subwoofers, sound bars, and receivers.
While some customers experienced issues with certain products, they were grateful for Reno's assistance in resolving the problems. Overall, customers are pleased with the quality of Yamaha products and the customer service provided by the showroom staff.
While some customers experienced issues with certain products, they were grateful for Reno's assistance in resolving the problems. Overall, customers are pleased with the quality of Yamaha products and the customer service provided by the showroom staff.
Rating
A+
