The Best Jewellery Stores In Orchard

Orchard, Singapore

Looking for diamond rings or other jewellery? Here are the top-rated jewellery stores in Orchard. We analyze the reviews so you don't have to!


Raffles GemLab

400 Orchard Rd, #02-23 Orchard Towers, Singapore 238875

Customers rave about the excellent service provided by Raffles GemLab in Singapore, particularly by the owner, Gary. They praise the owner's knowledge, professionalism, and willingness to share information about gems, particularly jade.

Customers appreciate the thorough testing process and scientific evidence provided for their gemstones. While some customers note affordable prices and good quality products in the shop, others caution about the lack of written reports for gem testing services.

Overall, customers recommend Raffles GemLab for jade and gemstone purchases and certifications.
Rating
A

Jewels Galleria

583 Orchard Rd, #01-44 Forum The Shopping Mall, Singapore 238884

Customers have praised the customer service and stunning designs at Jewels Galleria, with special mentions for employees Chloe, Weis, and Sabrina. They appreciated the helpful and informative staff who assisted them in finding the perfect pieces, such as a rose gold necklace and an aquamarine sparkler.

However, one reviewer expressed concern about the quality of the jewelry, suggesting that they may be imported from China or Hong Kong with low-grade diamonds. Overall, customers were happy with their purchases and recommended the store for its unique designs and good prices.

Rating
A

ORRO

277 Orchard Rd, #02-16 Orchard, Gateway 238858

Overall, the reviews for Orro are overwhelmingly positive, with customers praising the helpful and knowledgeable staff, as well as the variety and quality of the jewelry available. Customers appreciated the assistance in finding the perfect ring within their budget and felt well taken care of throughout the process.

However, one customer had a negative experience with an older sales lady who was unhelpful and made them feel unwelcome, leading to them choosing to purchase their ring elsewhere.
Rating
A

RISIS - TAKASHIMAYA Department Store

391 Orchard Rd, Basement 1, Singapore 238873

Risis is a unique jewelry shop in Singapore that sells gold plated orchid accessories, such as necklaces, rings, and brooches. Customers appreciate the helpful staff and the variety of gift options available, making it a must-visit shop for souvenirs or special gifts for loved ones.

The products are described as beautiful and perfect for both personal use and as home decorations.
Rating
A

Monica Vinader

2 Orchard Turn, B1-09 ION Orchard, Singapore 238801

Customers have had positive experiences at Monica Vinader, praising the attentive and knowledgeable sales staff such as Jeron and Jess. The staff members have been described as patient, helpful, and not pushy, assisting customers in finding the perfect jewelry pieces within their budget.

Customers appreciate the quality and affordability of the jewelry, as well as the after-sales support provided by the staff. Overall, customers highly recommend Monica Vinader for its beautiful and practical jewelry options and exceptional customer service.

Rating
A

APM Monaco (ION Orchard)

2 Orchard Turn, B1-12A ION Orchard, Singapore 238801

Customers have had excellent experiences with the staff at APM Monaco, praising James, Hera, and Kelly for their friendly, patient, and knowledgeable service. They appreciate the staff's willingness to go above and beyond to help them find and try on jewelry, as well as their expert product recommendations.

Overall, customers are highly satisfied and plan to return for future purchases, noting the quality of the jewelry and the comfortable boutique atmosphere.
Rating
A

Chaumet

2 Orchard Turn, Unit #02-04/05 ION Orchard, Singapore 238801

Customers had overwhelmingly positive experiences at Chaumet Ion, particularly praising the service provided by sales associate Justin. Many appreciated his knowledge of Chaumet's history and the significance of the jewelry, as well as his patience and sincerity in helping them find the perfect rings for their special occasions.

However, there were also negative reviews, with one customer reporting poor quality in a bracelet purchased and another experiencing rude and unprofessional behavior from a sales associate who made inappropriate comments.
Rating
A

BVLGARI SINGAPORE TAKASHIMAYA

Orchard Rd, Store, #01-111/112 Takashimaya Department, 391A, Singapore 238873

Overall, the reviews for Bvlgari's customer service at their store are mixed. Some customers have had positive experiences with attentive and helpful staff members such as Cindy and Pauline, while others have encountered rude and unhelpful employees.

Some customers have also mentioned that the service has declined over the years, with complaints about the strict policy of one staff member per customer and the lack of water provided. Despite the negative reviews, there are still some customers who have had pleasant experiences with patient and polite staff members like Gerry and Ms Quek.

Rating
A

Van Cleef & Arpels (ION Orchard)

2 Orchard Turn, #01-26 ION Orchard, Singapore 238801

Customers had mostly positive experiences at the VCA Ion branch. They praised the friendliness and hospitality of the staff, particularly mentioning excellent service from individuals like Leon and Ms Stefanie.

Some customers also highlighted the knowledge and professionalism of staff members like Ms Irene Ng. However, one reviewer felt that the service could have been better, with the security guard receiving more positive feedback than the sales associates.

Overall, customers appreciated the wide selection of jewelry, great customer service, and willingness of staff to assist with purchases.
Rating
A

Chow Tai Fook Jewellery (ION Orchard Branch)

2 Orchard Turn, B2-56 ION Orchard, Singapore 238801

Customers have had varying experiences at Chow Tai Fook at the Ion Orchard outlet. Some had positive experiences with helpful and knowledgeable staff like Joan, Winnie, Cindy, and Shalley, who made their shopping experience enjoyable.

However, others had negative experiences with questionable service and lack of stock, leading them to not want to purchase from the store again, like the reviewer who tried to buy online but was ultimately disappointed.
Rating
A

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