The Best Jewellery Stores In Orchard

Orchard, Singapore

Looking for diamond rings or other jewellery? Here are the top-rated jewellery stores in Orchard. We analyze the reviews so you don't have to!


Monica Vinader Takashimaya

391 Orchard Rd, Level 1 Takashimaya Department Store, Singapore 238874

Customers rave about the exceptional customer service at Monica Vinader, particularly highlighting sales ladies like Teenie, Rina, and Vicky. Teenie, in particular, stands out for her attentiveness, knowledge, and dedication to her customers, making shopping a breeze.

The quality of the jewelry is also praised, with one customer being a loyal patron for over two years. However, there are some negative experiences mentioned, such as an issue with packaging and uninformed staff.

Overall, the positive reviews far outweigh the negatives, with many customers expressing their intention to return due to the excellent service and quality of Monica Vinader products.
Rating
A

Chanel Watches & Fine Jewellery

391 Orchard Rd, #01-04 Takashimaya Shopping Centre, Singapore 238872

Overall, the reviews for the Chanel store are mixed. Some customers had positive experiences, mentioning friendly and professional staff like Feng Fang and Larry Lim.

Others experienced issues with the products, such as a watch breaking and requiring a long repair time. Despite some negative reviews, there were still positive comments about the customer service and overall experience at the store.

Rating
A

Tiffany & Co.

391 Orchard Rd, #02-05 / 06, Singapore 238872

Customers had mixed experiences at Tiffany & Co. Some praised the great service provided by staff members such as Lydia, Carol, Lily Chen, and Angeline Lim, while others were disappointed with the unfriendly and unhelpful service they received.

One customer was impressed by the efforts made to track down a specific item for them, while another was appalled by the quality of the products and the lack of customer service when a stone fell out of their ring. Despite the reputation of the brand, some customers recommend considering other jewelry brands or making purchases online instead.

Rating
A

Harry Winston

2, #02-19 Orchard Turn, ION Orchard, Singapore 238801

Overall, the reviews for Harry Winston store are mixed. Some customers had negative experiences with condescending and unhelpful sales associates, while others had positive experiences with friendly and professional staff, particularly mentioning a sales associate named Ann.

The quality of the items also received mixed reviews, with some customers experiencing issues with their purchases. However, some customers appreciated the beautiful items and thought the store was great for gifts.

Rating
A

Van Cleef & Arpels (Takashimaya, Ngee Ann City)

Takashimaya Shopping Centre, 391 Orchard Rd, #02-07/08/09 Ngee Ann City, Singapore 238872

Customers had excellent experiences at this VCA boutique, with specific praise for sales associates such as Ms Eliz, Regina, and Preston. They were praised for their attentiveness, knowledge, patience, and helpfulness in assisting customers with their purchases.

Despite some minor issues, such as availability of items and engagement levels of sales associates, overall, customers highly recommend visiting this VCA boutique, particularly for the exceptional service provided by these specific sales associates.
Rating
A

TAKA Jewellery (ION Orchard)

2 Orchard Turn, B2-60/61 ION Orchard, Singapore 238801

Overall, the reviews of Taka Jewellery at Ion are mixed. Some customers had positive experiences, especially with salesperson Ray Liew who was friendly, patient, and helpful in assisting with exchanges and purchases.

Others, however, experienced very bad service attitudes from new staff members, including mistakes in pricing and repair services. The quality of the products received mixed reviews, with some customers praising the diamonds for their shine and quality, while others reported issues with breakages and repairs.

Despite these negative experiences, some customers appreciated the patience and professionalism of certain staff members, such as Eva, and expressed hope for improvement in service quality.
Rating
B+

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