The Best Jewellery Stores In Raffles Place / Marina Bay

Raffles Place, Singapore

Looking for diamond rings or other jewellery? Here are the top-rated jewellery stores in Raffles Place. We analyze the reviews so you don't have to!


TASAKI

L1-43/44 The Shoppes at Marina Bay Sands, 2 Bayfront Ave, Unit #L1 - 43 / 44, Singapore 018956

Customers are praising the professionalism and dedication of the staff at Tasaki Singapore, particularly Jesslyn and Shino, in helping them find the perfect wedding bands and accessories. One customer was especially impressed by Jesslyn's efforts in coordinating with the Japan office to ensure their rings were ready before their big day, even though the usual time frame was much longer.

However, one reviewer was disappointed with the lack of customer service they received when trying to order a ring in a specific size from Japan, feeling that the staff were unhelpful and insincere in their responses. Despite this, the overall consensus is positive, with customers recommending Tasaki for those in search of wedding bands or pearl accessories.

Rating
A

Van Cleef & Arpels (Singapore - Marina Bay Sands)

2 Bayfront Ave, Unit B1 - 41 The Shoppes at Marina Bay Sands, Singapore 018972

The reviews for the VCA store at MBS are mixed, with some customers having negative experiences with the staff while others have had exceptional service. Some customers complain about rude and unhelpful staff, while others praise specific employees such as Ivy Dou and Ivan Low for their professionalism, knowledge, and excellent customer service.

Overall, the reviews show a range of experiences, with some customers feeling let down by the service provided and others being highly satisfied with their interactions with certain staff members.
Rating
B+

BVLGARI

The Shoppes at Marina Bay Sands, #B1-36/37, 2 Bayfront Ave, B2-34/35 &, Singapore 018972

The reviews for Bvlgari MBS are mixed, with some customers praising the excellent service provided by certain staff members such as Elysia Luo and Evelyn, while others express disappointment with the overall attitude and professionalism of the staff. Some customers have had positive experiences with attentive and friendly staff, while others have encountered rude and disinterested sales advisors.

Overall, there are suggestions for the staff to undergo professional training to improve service quality and customer experience.
Rating
B+

SWAROVSKI Store Marina Bay Sands

2 Bayfront Ave, #B2 - 88, Singapore 018972

Customers had mixed experiences at this Swarovski outlet. While some praised the exceptional customer service of staff like Esther who provided one-for-one replacements for damaged items, others complained about feeling judged based on their appearance and receiving poor service, particularly from staff named Jennifer.

Overall, there were issues with the store's customer service and handling of returns, leading some customers to avoid visiting this outlet in the future.
Rating
B+

Chaumet

2 Bayfront Avenue Unit #L01-57, The Shoppes, at, Marina Bay Sands, Singapore 018972

Customers have had varied experiences at Chaumet. Melody and Bryan Ong are highlighted for providing exceptional and friendly service, being knowledgeable, patient, and helpful.

However, there is also a negative review stating disappointment with the quality of the ring purchased, as it broke within a short period of time and difficulties in obtaining a refund. Overall, while some customers love the designs and loyalty programmes at Chaumet, others have had less than satisfactory experiences.

Rating
B+

Pomellato

2 Bayfront Ave, #B1 - 126, Singapore 018956

The Pomellato MBS boutique received generally positive reviews, with customers praising the exquisite craftsmanship, unique designs, and high-quality jewelry offered. The staff, particularly Ms Jenny Lam and Christine, were commended for their exceptional service and attention to detail.

However, there were negative reviews mentioning a manager, Ann, who was criticized for a bad attitude and lack of empathy. Overall, the boutique seems to offer beautiful products with excellent customer service, but there may be room for improvement in managerial interactions.

Rating
B+

Pandora

2 Bayfront Ave, B2 - 88A, Singapore 018972

Customers have had consistently negative experiences with the staff at the Pandora store, citing rudeness, inattentiveness, and poor service. Many felt like they were treated poorly and not given the level of customer service they expected, with some reporting instances of staff being unhelpful and even damaging merchandise.

Despite some instances of good service from certain staff members, overall the reviews indicate a lack of quality customer service at this particular location.
Rating
B

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