All Sporting Goods Stores In Jurong East
Jurong East, Singapore
Looking for sportswear, shoes or other sporting goods? Read reviews of all sports stores in Jurong East. We analyze the reviews so you don't have to!
Adidas
50 Jurong Gateway Rd, #03 - 34, Singapore 608549
The reviews for the JEM outlet include mixed feedback. Some customers had trouble reaching staff over the phone, while others praised the excellent service they received, with staff members going above and beyond to assist them.
However, there were also complaints about rude behavior from certain staff members, with one customer even recommending against visiting the outlet. Additionally, some customers found it difficult to find the right products, such as shoes that fit well or have a design they like.
Overall, it appears that the outlet's service can be inconsistent and may need improvement in certain areas.
However, there were also complaints about rude behavior from certain staff members, with one customer even recommending against visiting the outlet. Additionally, some customers found it difficult to find the right products, such as shoes that fit well or have a design they like.
Overall, it appears that the outlet's service can be inconsistent and may need improvement in certain areas.
Rating
A
Adidas outlet
2 Jurong East Street 21, #02-14 to 16, Singapore 609601
Customers have had positive experiences at this Adidas store, praising specific staff members for their helpfulness and customer service. Ms Kiwi and Ms Jolynn Lim were commended for their assistance in finding the right shoes, providing guidance without being pushy.
Penny was also praised for her fast service at the checkout. On the other hand, there were issues with communication and responsiveness from management, with a customer expressing disappointment in the handling of a problem and the lack of follow-up.
The store was also described as overwhelming due to the layout of the products, with some customers finding it difficult to navigate. Overall, while the staff received high praise, there were criticisms of management and store layout.
Penny was also praised for her fast service at the checkout. On the other hand, there were issues with communication and responsiveness from management, with a customer expressing disappointment in the handling of a problem and the lack of follow-up.
The store was also described as overwhelming due to the layout of the products, with some customers finding it difficult to navigate. Overall, while the staff received high praise, there were criticisms of management and store layout.
Rating
A
ANTA (Westgate)
3 Gateway Dr, #01-29A, Singapore 608532
Sales Manager Bernard was praised for his knowledge and expertise in recommending shoes for marathon use, even though the customer was just there to try on shoes. However, a negative experience was reported at another location where staff were unable to find a birthday voucher in the membership system, leading to a long wait and no resolution.
The customer also found store promotions confusing and misleading. In contrast, another review raved about the excellent quality and reasonable prices of the shoes, with the customer expressing a desire to purchase more designs in the future.
The customer also found store promotions confusing and misleading. In contrast, another review raved about the excellent quality and reasonable prices of the shoes, with the customer expressing a desire to purchase more designs in the future.
Rating
A
ANTA Kids IMM (Outlet)
2 Jurong East Street 21, #02-22, Singapore 609601
Rating
Not enough people has submitted a review.
ASICS
3 Gateway Dr, #01-40 Westgate, Singapore 608532
Customers had mixed experiences at the ASICS store. Some experienced exceptional service, with staff members going above and beyond to help find the perfect shoes for their specific needs, such as dealing with flat feet or plantar fasciitis.
However, others found the customer service lacking, with staff members appearing unfriendly, impatient, and uninformed about the products they were selling. The selection of shoes was generally praised, but the overall shopping experience was tainted for some by poor service.
However, others found the customer service lacking, with staff members appearing unfriendly, impatient, and uninformed about the products they were selling. The selection of shoes was generally praised, but the overall shopping experience was tainted for some by poor service.
Rating
A
ASICS
2 Jurong East Street 21, #02-12 IMM Mall, Singapore 609601
Overall, customers had mixed experiences at this ASICS store. Some praised the friendly and professional staff, comfortable and durable shoes, and good discounts available at the store.
Others, however, complained about rude and unfriendly staff at the cashier counter, as well as poor customer service when it came to handling issues with defective shoes. One customer noted that the store does not offer repairs or support for worn shoes, only refunds for new ones, which left them dissatisfied with the overall service and policies of the store.
While the selection and efficiency of the buying process were commended, the issues with customer service and policies seem to be a recurring problem for some patrons.
Others, however, complained about rude and unfriendly staff at the cashier counter, as well as poor customer service when it came to handling issues with defective shoes. One customer noted that the store does not offer repairs or support for worn shoes, only refunds for new ones, which left them dissatisfied with the overall service and policies of the store.
While the selection and efficiency of the buying process were commended, the issues with customer service and policies seem to be a recurring problem for some patrons.
Rating
A
Decathlon (Click & Collect)
3 Gateway Dr, #02-23 Westgate, Singapore 608532
Overall, the reviews for the Decathlon Westgate store are mixed. Some customers were very happy with the service they received from staff members like Siti, Nabil, Eve, and Perry, who were described as helpful, friendly, patient, and knowledgeable.
However, there were also complaints about the lack of customer service availability through call or messaging outside of certain hours, as well as negative interactions with store clerks who were rude and unprofessional. Despite this, many customers still recommended the store for its good service and product offerings.
However, there were also complaints about the lack of customer service availability through call or messaging outside of certain hours, as well as negative interactions with store clerks who were rude and unprofessional. Despite this, many customers still recommended the store for its good service and product offerings.
Rating
A
FILA (Westgate)
3 Gateway Dr, #01-41, Singapore 608532
Customers have had varied experiences at this store. Some have complained about the lack of customer service, with staff members laughing and not greeting customers, while others have praised specific employees like Vanessa for being helpful and attentive.
However, the general consensus seems to be that the prices are high and the sales staff are unfriendly.
However, the general consensus seems to be that the prices are high and the sales staff are unfriendly.
Rating
B+
Foot Locker
50 Jurong Gateway Rd, #01 - 30 / 31 Jem Mall, Singapore 608549
Overall, the reviews for Footlocker are mixed. Some customers were happy with their purchases, citing friendly staff and good service.
However, others had issues with product quality, warranty, and the handling of vouchers. There were also complaints about poor communication regarding deliveries and changes in systems.
Additionally, some customers did not appreciate the push for email receipts and felt uncomfortable with the collection of personal information.
However, others had issues with product quality, warranty, and the handling of vouchers. There were also complaints about poor communication regarding deliveries and changes in systems.
Additionally, some customers did not appreciate the push for email receipts and felt uncomfortable with the collection of personal information.
Rating
A
New Balance Premium Factory Outlet
2 Jurong East Street 21, #02 - 07, Singapore 609601
Overall, the reviews for this store are mixed. While some customers praise the staff for their excellent service and helpfulness in choosing items, others express disappointment in the management and lack of professionalism.
One review even mentions feeling like a "slave" due to poor leadership from the manager. Additionally, there are complaints about rude staff behavior and issues with reservations not being honored.
Despite some positive feedback on the products and helpfulness of certain staff members, the store may want to address issues related to management and customer service.
One review even mentions feeling like a "slave" due to poor leadership from the manager. Additionally, there are complaints about rude staff behavior and issues with reservations not being honored.
Despite some positive feedback on the products and helpfulness of certain staff members, the store may want to address issues related to management and customer service.
Rating
B+
