Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience of this place seems to be mixed.
Review 1 highlights the excellent facilities, including a wide range of equipment and ample space. The reviewer also mentions the availability of amenities such as bathrooms and changing areas.
The overall impression is positive, with a mention of the gym being suitable for functional fitness.
Review 2, on the other hand, paints a negative picture of the gym. The reviewer expresses disappointment with the state of the facilities, specifically mentioning broken machines, poor air conditioning, and rude staff.
The reviewer also criticizes the cleanliness of the gym and the condition of the toilets. They express regret at rejoining the gym and note a decline in service standards.
Review 3 echoes some of the concerns raised in the previous review.
The spaciousness and range of equipment are acknowledged, but the reviewer notes poor maintenance, including rusty machines, stagnant air, and lack of cleanliness. They suggest that a revamp and better management could greatly improve the gym.
Review 4 expresses frustration with the lack of renovation, new equipment, and maintenance.
The removal of certain equipment is mentioned as a disappointment. The reviewer believes that the gym should have undertaken renovations considering the high membership fees.
Review 5 focuses on a specific staff member named Ella and highlights issues with her sales approach.
The reviewer feels that Ella did not handle objections well and did not effectively sell the benefits of the gym. They express disappointment with Ella's representation of Anytime Fitness and suggest that she may be pushing customers away.
Overall, the customer reviews point to a facility with excellent facilities but with issues such as poor maintenance, broken equipment, ineffective air conditioning, cleanliness concerns, and rude staff.
The sales approach of a specific staff member is also criticized. These issues indicate a mixed customer experience.
- Based On Reviews By Actual Customers
