AXS Station (Forum The Shopping Mall)
- Located At
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Forum The Shopping Mall
583 Orchard Road. Singapore 238884 - Unit Number
- #B1-K5
- Store Address
- 252 North Bridge Rd, B1 Near Eu Yan Sang, Raffles City Shopping Centre, Singapore 179103
- Phone Number
- 6560 2727
- Opening Hours
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Monday 7:30 AM – 11:00 PM
Tuesday 7:30 AM – 11:00 PM
Wednesday 7:30 AM – 11:00 PM
Thursday 7:30 AM – 11:00 PM
Friday 7:30 AM – 11:00 PM
Saturday 7:30 AM – 11:00 PM
Sunday 7:30 AM – 11:00 PM
- About This Store
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AXS Station is a service that offers a wide range of payment options for bills and fines, including credit card bills, telco and utility bills, insurance payments, and government eServices. With over 660 AXS Stations available across the island, the service aims to provide increased accessibility and convenience for all users.
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Rating
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Below Average
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shop
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Overall, customers have had a negative experience with AXS, especially regarding payment issues and customer service. The location of the AXS machine is convenient, but customers have faced problems with transactions not going through, leading to delays in bill payments. Additionally, the lack of communication and efficiency in resolving issues has left customers frustrated.
The recent app re-formatting has also caused confusion for customers in keeping track of their payments. Lastly, customers have noted instances of poor customer service, with staff members being impatient and sarcastic. These issues have resulted in a lack of trust and satisfaction in the overall customer experience at AXS.
- Based On Reviews By Actual Customers -
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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