Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience at this place seems to be mixed. Some customers had extremely lousy service, with staff standing around and not assisting at the video teller machine. Others had positive experiences with specific employees who were attentive and mannerly, despite the chaotic situation.
There is a recognized shortage of manpower at the branch, and customers suggest that hiring more employees or having colleagues help each other could improve the situation. One customer had a positive experience at a different branch, with bank representatives attending to customers inside and outside, and a spacious waiting area. However, another customer had a terrible experience trying to open an account, with staff being unprofessional and not knowing the correct procedures.
Lastly, there was an issue with the branch's closing hours not being consistent or clearly communicated to customers. Overall, the customer experience at this place seems to vary depending on the specific branch and the employees on duty.
- Based On Reviews By Actual Customers
