DBS Bank (Westgate)

Located At
Westgate
3 Gateway Drive. Singapore 608532
Unit Number

# 04-36
Store Address
3 Gateway Dr, #04-36 Westgate, Singapore 608532
Phone Number
+65 6234 5678
Opening Hours
Monday 10:00 AM – 5:30 PM
Tuesday 10:00 AM – 5:30 PM
Wednesday 10:00 AM – 5:30 PM
Thursday 10:00 AM – 5:30 PM
Friday 10:00 AM – 5:30 PM
Saturday 10:00 AM – 2:00 PM
Sunday Closed
About This Store
DBS, a leading bank in Singapore, offers a wide range of banking services and financial solutions to meet the needs of individuals. Their approach focuses on providing value at an affordable cost throughout customers' lives. Their branch network enables customers to access products such as credit cards, loans, investment and unit trusts, and insurance.


Rating
Poor
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience at this place seems to be mixed. Some customers had extremely lousy service, with staff standing around and not assisting at the video teller machine. Others had positive experiences with specific employees who were attentive and mannerly, despite the chaotic situation.

There is a recognized shortage of manpower at the branch, and customers suggest that hiring more employees or having colleagues help each other could improve the situation. One customer had a positive experience at a different branch, with bank representatives attending to customers inside and outside, and a spacious waiting area. However, another customer had a terrible experience trying to open an account, with staff being unprofessional and not knowing the correct procedures.

Lastly, there was an issue with the branch's closing hours not being consistent or clearly communicated to customers. Overall, the customer experience at this place seems to vary depending on the specific branch and the employees on duty.
- Based On Reviews By Actual Customers
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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