DIOR (Raffles City Shopping Centre)

Located At: Raffles City Shopping Centre
252 North Bridge Road. Singapore 179103
Unit Number: # 01-02B
Store Address: 252 North Bridge Rd, #01-02B Raffles City Shopping Centre, Singapore 179103
Phone Number: 6514 2935
Website: https://shop.dior.com.sg/
Opening Hours: Monday 10:00 AM – 10:00 PM
Tuesday 10:00 AM – 10:00 PM
Wednesday 10:00 AM – 10:00 PM
Thursday 10:00 AM – 10:00 PM
Friday 10:00 AM – 10:00 PM
Saturday 10:00 AM – 10:00 PM
Sunday 10:00 AM – 10:00 PM
About This Store: Christian Dior established his fashion house in 1946 with the intention of bringing happiness, sophistication, and aesthetic appeal to women. Currently, the brand is well-known for its association with French luxury and is prominent in various areas such as haute couture, makeup, skincare, and fragrances.
Rating: Below Average
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop: Based on the customer reviews, the overall customer experience at the Dior boutique in SG seems to be quite varied. Some customers have expressed dissatisfaction with the lack of diversity among the sales teams, particularly the lack of brown or deeper-skinned minorities. They also mentioned that some salespersons seemed disinterested, unhelpful, and not knowledgeable about different skin tones.

One customer even mentioned receiving a foundation sample that was significantly lighter than their skin tone. These customers felt that the store should prioritize racial diversity and ensure that their staff is trained to cater to customers with darker skin tones. Other customers had negative experiences due to unfriendly and unhelpful service from specific salespersons, including one who showed disinterest in serving and another who did not offer assistance and had cold replies.

These customers left without making a purchase and felt that all customers deserve heartfelt service, regardless of the size of their purchase. One customer had a disappointing experience due to a mix-up in packaging their gifts, which ruined their mood and led them to decide not to visit the store again. On the positive side, one customer had a great experience at the Dior makeup booth at Raffles City Singapore.

They praised a beauty consultant named Jocelyn Wee for her patience, understanding of their skin concerns, and professional and helpful attitude. They were happy with their purchase and expressed gratitude for the consultant's assistance. In summary, the overall customer experience at the Dior boutique in SG seems to be mixed, with some customers experiencing issues related to diversity, lack of knowledge about different skin tones, and unfriendly service, while others had positive experiences with knowledgeable and helpful beauty consultants.

- Based On Reviews By Actual Customers
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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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