Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience at this place seems to be mixed. Some customers were satisfied with the restoration and cleaning services provided, praising the excellent workmanship and the results achieved. They found the staff to be knowledgeable, explaining the cleaning process and providing before and after pictures.
These customers felt that the service was worth the price paid.
However, there are also negative reviews from customers who were dissatisfied with their experience. One customer felt that the deep cleanse and rain coating service was a waste of money as they couldn't see any difference in their items after treatment.
Another customer complained about incomplete cleaning and dishonest pricing practices. They felt deceived by the quoted fixed price, only to be asked to pay additional charges once their bag was received. The customer also expressed frustration with poor communication and lack of transparency regarding the pricing and services included.
There were also complaints about the staff's behavior, accusing them of changing their words and not following their own protocols.
Overall, the customer reviews indicate a mixed customer experience, with some customers happy with the results and service while others felt disappointed and unsatisfied.
- Based On Reviews By Actual Customers
