Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience of this place seems to be a mix of positive and negative. Customers appreciate the friendly staff, encouraging personal trainers, and the variety of exercise machines and workout classes available. They also mention the spaciousness of the place and the cleanliness of the shower/bathroom.
Furthermore, customers seem to enjoy the swimming pool and its surroundings. However, there are some negative aspects mentioned as well. Some customers are disappointed with the operating hours, especially on weekends, as some gyms close early.
They also express dissatisfaction with the cleanliness and maintenance of certain outlets, particularly the Westgate outlet. There are also concerns about the age and condition of the equipment, as well as the crowding and difficulty in accessing certain equipment. Additionally, there is a complaint about the penalty charges for canceling a class, which restricts availability for others.
Despite these issues, the location and facilities are generally considered adequate, although they can become crowded on weekends.
- Based On Reviews By Actual Customers
