Heart Springs Spa (Hougang Mall)
- Located At
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Hougang Mall
90 Hougang Avenue 1., Singapore 538766 - Unit Number
- #04-09
- Store Address
- 90 #04-09 Hougang Ave 10, NTUC Hougang Mall, Singapore 538766
- Phone Number
- 6385 5007
- Opening Hours
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Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 10:00 AM – 9:00 PM
- About This Store
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HEART SPRINGS SPA is a spa that offers a variety of beauty services including facials, massages, foot reflexology, hydro-therapies, body polishes, bust enhancement, ear candling, IPL hair removal, IPL anti-acne, and eyebrow embroidery. The spa focuses on providing authentic and harmonious experiences for its clients.
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Rating
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Average
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shop
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Heart Springs Spa offers a wide range of services, including massages and facial skin care. The environment is clean, hygienic, and peaceful, with courteous and professional staff. Customers highly recommend the spa for routine self-care.
The overall customer experience is positive and relaxing. Another customer expresses sincere appreciation for the exceptional service received from the company. The team demonstrates a commitment to professionalism, delivering quality service and products without aggressive sales tactics.
The pricing is reasonable and transparent, building trust and confidence. Overall, the experience is excellent, with a manager who creates a positive and personalized environment that values customers. However, there is a negative review stating that the therapist at the spa disregarded the customer's preferences and shaved their facial hair without informing them.
This behavior is seen as disrespectful and unprofessional. The customer will not return to the spa and is glad they did not sign any packages. Another negative review mentions a high turnover rate for therapists at the spa, leading to poor management.
The customer's expensive package is now stuck due to the therapist resigning. A customer had a poor experience with front desk service at the spa. They sent multiple messages and even tried calling, but received no response until they made a telephone call.
They mention a good masseur but criticize the poor customer service at the front desk.- Based On Reviews By Actual Customers -
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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