Hockhua Tonic (Northpoint City)
- Located At
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Northpoint City
930 Yishun Avenue 2. Singapore 769098 - Unit Number
- North Wing, #B1-55
- Store Address
- 930 Yishun Ave 2, B1-55 Northpoint City North Wing, Singapore 769098
- Phone Number
- 6254 9088
- Website
- https://www.hockhuatonic.com/
- Opening Hours
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Monday 10:00 AM – 9:30 PM
Tuesday 10:00 AM – 9:30 PM
Wednesday 10:00 AM – 9:30 PM
Thursday 10:00 AM – 9:30 PM
Friday 10:00 AM – 9:30 PM
Saturday 10:00 AM – 9:30 PM
Sunday 10:00 AM – 9:30 PM
- About This Store
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Hockhua Tonic is well known for its wide selection of traditional Chinese medicines (TCM), health supplements, and tonics. The company specializes in selling ginseng and a variety of bird's nest products, as well as seafood delicacies like abalones and scallops. Additionally, Hockhua Tonic offers Chinese herbs and a range of TCM products produced and packaged in Singapore. The company aims to promote health and wellness.
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Rating
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Poor
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shop
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Overall, the customer experience at this place seems to have a mix of positive and negative reviews.
Some customers have expressed gratitude towards specific staff members who were helpful and accommodating. They appreciated the assistance provided when correcting a mistake in purchasing the wrong package and the guidance on using loyalty points to offset costs.
Another long-time customer praised the service and patience of the cashier who helped them with a payment option, even though it took some time to complete. However, there are also complaints about rude and unhelpful staff members. One customer encountered an employee who provided incorrect information and displayed an uncaring attitude.
Another incident involved a condescending and disrespectful interaction with an elderly customer. These negative experiences have led some customers to consider shopping elsewhere. Additionally, there is one review mentioning poor service due to a salesperson prioritizing a conversation with another customer over attending to their needs.
Overall, the customer experience appears to vary depending on the interaction with specific staff members. The positive reviews highlight helpful and patient employees, while the negative reviews highlight instances of rudeness and indifference.- Based On Reviews By Actual Customers -
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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