Reviews - What People Think About This Shop
Overall, the customer experience of this ferry operator from Singapore to Batam seems to be mixed. Some customers have had issues with long queues, chaotic boarding processes, and unhelpful staff, leading to disappointment and a reconsideration of using the service in the future. Others have had a more straightforward experience, with an easy booking process, clean and fast ferries, and little disruption to schedules.
However, there are still concerns about priority lanes for business class passengers not being enforced, causing frustration for those paying a premium for a different experience. While some customers may choose to give the service another chance, others have decided to never travel with this particular ferry operator again.
- Based On Reviews By Actual Customers
