Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience of Jack's Place seems to be mixed. Some customers appreciate the classic retro restaurant atmosphere and cozy ambience. They enjoy visiting on weekdays for a quieter experience.
Customers also mention that the All Day Upgrades and Value Set Lunches are worthwhile options, especially for those looking for more variety and value.
The quality of the steak is praised by one customer, who mentions that it is delicately prepared and tastes like grass or meadow-fed beef. The portion of vegetables and the baked potato are also praised.
The staff is mentioned to provide good friendly and fast service.
However, there are also negative reviews regarding the food quality and pricing. One customer describes the food as average and overpriced compared to regular Western food at coffee shops or hawker centers.
The chicken cutlet is specifically mentioned as not worth the price. The bacon enoki mushroom is described as disgusting. The set meal, including the soup and ice cream, is considered average or cheap in quality.
Some customers express surprise that Jack's Place has survived over the years with these standards.
Another negative aspect mentioned by a customer is the staff's excessive focus on clearing tables, which disrupted their dining experience. They mention multiple instances of staff trying to clear their plates even when they were not done eating.
This customer also mentions the incident of their food being served at different times and staff clearing their plates prematurely. They express dissatisfaction with the staff's eagerness to remove plates and suggest that the restaurant rewards staff for clearing the most plates.
Overall, Jack's Place is described as a safe option with a nice selection of food.
It is recommended for those who do not eat steak, as there are seafood options available. The value sets and kids meals are considered great options.
- Based On Reviews By Actual Customers
