Kave Home (Raffles City Shopping Centre)

Located At: Raffles City Shopping Centre
252 North Bridge Road. Singapore 179103
Unit Number: # 03-40 to 41
Store Address: 252 North Bridge Rd, #03-40/41 Raffles City Shopping Centre, Singapore 179103
Phone Number: +65 9788 0751
Website: https://sg.kavehome.com
Opening Hours: Monday 11:00 AM – 9:00 PM
Tuesday 11:00 AM – 9:00 PM
Wednesday 11:00 AM – 9:00 PM
Thursday 11:00 AM – 9:00 PM
Friday 11:00 AM – 9:00 PM
Saturday 11:00 AM – 9:00 PM
Sunday 11:00 AM – 9:00 PM
About This Store: Kave Home is a Spanish company that offers a wide selection of furniture and home decor options to suit various styles and needs. Their collection includes designs inspired by Scandinavian minimalism and the elegance of Mid-Century Modern. Kave Home aims to provide sophistication and personality to any living space, whether it is a home, office, or balcony. They prioritize inclusivity and strive to create a welcoming environment for everyone.
Rating: Great
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop: Based on the customer reviews, the overall customer experience at Kave Home appears to be mixed. Several customers had positive experiences with the friendly and knowledgeable salesperson, particularly Darren, who provided excellent customer service and helped them find suitable products. These customers were satisfied with their purchases and expressed an intention to return for future purchases.

However, there were also negative reviews regarding the delivery of furniture. Some customers experienced delays in receiving their ordered items and expressed frustration with the lack of communication and clarity from Kave Home. These customers expressed regret in choosing to buy from the shop and emphasized the importance of timely delivery as a basic customer expectation.

Another customer had a particularly negative experience with unprofessionalism and lack of customer service. They described a series of miscommunications and broken promises, resulting in a delayed and uncertain delivery of the ordered sofa. The customer expressed frustration and disappointment with the overall experience at Kave Home, considering it the worst retail furniture experience they had ever encountered.

One customer, however, had a positive experience with the customer service team. They appreciated the proactive communication and assistance in finding an alternative product when the initially purchased item was not in ideal condition. The customer praised the quick response and guidance provided, resulting in a pleasant experience.

Overall, the customer reviews indicate a mixed customer experience at Kave Home, with positive feedback regarding customer service from specific individuals but negative feedback regarding delivery and communication issues.
- Based On Reviews By Actual Customers
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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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