Parkway Shenton (Heartland Mall Kovan)

Located At
Heartland Mall Kovan
205 Hougang Street 21. Singapore 530205
Unit Number

#03-20
Store Address
205 Hougang St 21, #03-20 Heartland Mall, Singapore 530205
Phone Number
6844 9630
Opening Hours
Monday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Tuesday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Wednesday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Thursday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Friday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed
About This Store
Parkway Shenton, founded in 1973, has expanded to over 40 primary care clinics throughout Singapore and is now a part of the IHH Healthcare global network, one of the largest healthcare groups globally. Their modern patient care facilities enable their experienced GPs to offer a range of medical services, such as health screenings, vaccinations, and general practitioner services.


Rating
Poor
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop
The overall customer experience of this place, based on the customer reviews, is mixed. On one hand, there are positive reviews praising the staff for their kindness, approachability, and attentiveness. They highlight the excellent service received, even when visiting during the lunch break.

On the other hand, there are negative reviews criticizing the clinic for a lack of proper probing and diagnosis, misdiagnosing serious conditions, and unprofessional and unfriendly behavior from the doctor. Additionally, there are complaints about the waiting time, lack of clear communication, and poor patient care, such as asking sick patients to wait outside without providing chairs. Overall, while some customers have had positive experiences, there are significant concerns raised about the quality of care and customer service provided by this clinic.

- Based On Reviews By Actual Customers
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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