- Located At
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HillV2
4 Hillview Rise. Singapore 667979
- Store Address
- 4 Hillview Rise, #02-20, Singapore 667979
- Phone Number
- 6710 7157
- Opening Hours
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Monday 9:00 AM – 2:30 PM, 6:00 – 8:30 PM
Tuesday 9:00 AM – 2:30 PM, 6:00 – 8:30 PM
Wednesday 9:00 AM – 2:30 PM, 6:00 – 8:30 PM
Thursday 9:00 AM – 2:30 PM, 6:00 – 8:30 PM
Friday 9:00 AM – 2:30 PM, 6:00 – 8:30 PM
Saturday 9:00 AM – 1:30 PM
Sunday 2:00 – 8:30 PM
- About This Store
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In early 2011, the idea for Phoenix Medical Group was formed with the intention of providing healthcare services to a broader range of patients. Since then, the group has expanded and now has four conveniently located clinics in Singapore. These clinics serve a diverse group of patients and our doctors are equipped to address a wide range of medical conditions. Phoenix Medical Group focuses on primary prevention and vaccinations, and aims to empower patients to take control of their own health with guidance from our doctors. In 2016, all our clinics were accredited by the Ministry of Health (MOH), allowing us to participate in various government healthcare schemes and provide quality care to patients of all backgrounds. We prioritize quality care over quantity and prioritize ample time for doctors and patients to discuss medical concerns. We have limited the number of third-party administrators to ensure this commitment. Starting from November 1, 2019, our group now welcomes Merdeka Generation card holders.
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Rating
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Poor
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shop
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Based on the customer reviews, the overall customer experience at Phoenix Medical Group Hillview appears to be positive. The doctors are described as attentive and the nurses and administrative staff are friendly and supportive. One customer had a particularly positive experience with Rachel, a staff member who went above and beyond to schedule appointments and communicate effectively, showing efficiency and courtesy.
However, there are mixed reviews about the doctors, with one being described as rude and another being praised as amazing. The receptionists are generally described as friendly and helpful, although there were a couple of instances where they were perceived as condescending and unprofessional. Overall, the clinic is considered a satisfactory place for non-urgent medical needs, but there may be concerns about the professionalism and empathy of some staff members in more serious situations.
- Based On Reviews By Actual Customers
