Phoenix Medical Group (Paya Lebar Square)

Located At
Paya Lebar Square
60 Paya Lebar Road. Singapore 409051
Unit Number

#02-09
Store Address
60, #02-09 Paya Lebar Rd, Paya Lebar Square, Singapore 409051
Phone Number
6702 2940
Opening Hours
Monday 9:00 AM – 12:30 PM, 2:00 – 5:00 PM
Tuesday 9:00 AM – 12:30 PM, 2:00 – 5:00 PM
Wednesday 9:00 AM – 12:30 PM, 2:00 – 5:00 PM
Thursday 9:00 AM – 12:30 PM, 2:00 – 5:00 PM
Friday 9:00 AM – 12:30 PM, 2:00 – 5:00 PM
Saturday 9:00 AM – 12:30 PM
Sunday Closed
About This Store
In early 2011, the idea for Phoenix Medical Group was formed with the intention of providing healthcare services to a broader range of patients. Since then, the group has expanded and now has four conveniently located clinics in Singapore. These clinics serve a diverse group of patients and our doctors are equipped to address a wide range of medical conditions. Phoenix Medical Group focuses on primary prevention and vaccinations, and aims to empower patients to take control of their own health with guidance from our doctors. In 2016, all our clinics were accredited by the Ministry of Health (MOH), allowing us to participate in various government healthcare schemes and provide quality care to patients of all backgrounds. We prioritize quality care over quantity and prioritize ample time for doctors and patients to discuss medical concerns. We have limited the number of third-party administrators to ensure this commitment. Starting from November 1, 2019, our group now welcomes Merdeka Generation card holders.


Rating
Good
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience at Phoenix Paya Lebar appears to be positive. The counter staff are described as attentive, helpful, and efficient in assisting with smooth registration and minimizing waiting time. The medical team, including the attending staff and doctors, are praised for their professionalism, care, and patience in explaining procedures and addressing concerns.

The staff is also described as friendly, bubbly, and resourceful, which helps to make patients feel at ease. However, there is one negative review that mentions a lack of empathy and prioritization of breaks over serving patients. Overall, the majority of customers have had pleasant experiences and would recommend the place for medical needs.

- Based On Reviews By Actual Customers
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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