Rimowa (Mandarin Gallery)

Located At: Mandarin Gallery
333A Orchard Road. Singapore 238897
Unit Number: #01-11, #02-12
Store Address: 333A Orchard Rd, #01-11 Mandarin Gallery, Singapore 238897
Phone Number: 6735 2051
Website: https://www.rimowa.com/sg/en/home
Opening Hours: Monday 10:30 AM – 9:00 PM
Tuesday 10:30 AM – 9:00 PM
Wednesday 10:30 AM – 9:00 PM
Thursday 10:30 AM – 9:00 PM
Friday 10:30 AM – 9:00 PM
Saturday 10:30 AM – 9:00 PM
Sunday 10:30 AM – 9:00 PM
About This Store: Established in Cologne over a century ago, RIMOWA is widely recognized as a leading brand in the luxury luggage industry. Its distinct grooved aluminium design and commitment to utmost quality have contributed to its prestige. In 2020, RIMOWA expanded its product range with the introduction of Never Still, a collection of bags suitable for everyday use. Known for its exceptional German craftsmanship and dedication to innovation, RIMOWA consistently endeavors to inspire discerning travelers to explore new destinations.
Rating: Good
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop: Based on the customer reviews, the overall customer experience of the place is a mixed bag. Some customers are extremely disappointed with Rimowa's after-sales service, citing poor communication, lack of response to emails, and a disregard for customer care. They express regret and do not recommend the brand based on their negative experiences.

However, other customers have had positive experiences at the Rimowa store, praising the helpful and patient sales staff who provided good service and explanations about the different suitcases. Some customers appreciate the efficient and helpful service they received at the service center, where their luggage was promptly repaired. On the other hand, there is feedback about service staff at the store being unresponsive and not up to the expectation of a premium store.

Overall, while some customers have had positive interactions and experiences, others have had negative experiences that have affected their perception of the brand.
- Based On Reviews By Actual Customers
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