Samsung (VivoCity)
- Located At
-
VivoCity
1 HarbourFront Walk. Singapore 098585 - Unit Number
- #02-28
- Store Address
- 1 HarbourFront Walk, #02-28/29 VivoCity, Singapore 098585
- Phone Number
- 6376 9150
- Website
- http://www.samsung.com/sg/
- Opening Hours
-
Monday 11:00 AM – 9:00 PM
Tuesday 11:00 AM – 9:00 PM
Wednesday 11:00 AM – 9:00 PM
Thursday 11:00 AM – 9:00 PM
Friday 11:00 AM – 9:00 PM
Saturday 11:00 AM – 9:00 PM
Sunday 11:00 AM – 9:00 PM
- About This Store
-
Samsung Experience Stores offer various benefits and opportunities for customers. Customers can conveniently explore the latest Samsung products, gain knowledge about their devices, seek expert advice, and receive technical support. Additionally, these stores provide exclusive previews of new products and host various events for customers to enjoy. The range of possibilities at Samsung Experience Stores is extensive.
-
Rating
-
Average
Based On Ratings By Actual Customers
-
Reviews - What People Think About This Shop
-
Overall, the customer experience at the Samsung store seems to be mixed based on the reviews. Some customers have complained about slow service and staff taking their time, leading to frustration and inefficiency. There were also instances of staff lacking communication skills and transparency, causing confusion and inconvenience for customers.
However, there were also positive reviews highlighting the spacious showroom, helpful staff, and excellent service for Samsung phones under warranty. Customers were pleased with the care taken of their devices during repairs and the efficiency of the repair process. The need for better training for staff to improve transparency, communication, and customer service awareness was emphasized in one review.
- Based On Reviews By Actual Customers -
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