Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience at this place seems to be mixed. There are several negative reviews that mention extremely bad customer service, with staff members displaying a "couldn't care less attitude" and providing poor quality drinks. One reviewer is tired of giving them the benefit of the doubt.
However, there is also a positive review from a devoted patron who received exceptional customer service and a complimentary cheesecake for their upcoming birthday celebration. They were delighted and appreciated the gesture, which reinforced their appreciation for the place.
Another negative review highlights poor service, terrible attitude, and horrible product quality.
The reviewer ordered through the app and specified their drink preferences, but their order was incorrect. The staff member treated them rudely and remade the drinks poorly.
On the other hand, there is a positive review about the lovely staff who kindly offered a face mask and declined payment when the customer forgot theirs.
The customer also returned later and received a swiftly prepared and delicious drink.
Lastly, there is a short positive review mentioning receiving notes that made the customer's day.
Overall, the customer experience at this place seems to be mixed, with a combination of negative experiences related to poor customer service and product quality, as well as positive experiences with friendly and thoughtful staff members.
- Based On Reviews By Actual Customers
