Reviews - What People Think About This Shop
Based on the customer reviews, the overall customer experience at Tinsel Rack is mixed. Some customers love the newly renovated outlet at Tampines 1, praising the larger space and visually appealing environment. They also appreciate the helpful and professional sales personnel, Evelyn, who provides excellent service.
There are positive reviews about the trendy outfits and good customer service, with staff members being patient and willing to assist. However, there are also negative reviews regarding the quality of certain products. Some customers experienced severe discoloration on a cardigan after the first wash and were unsatisfied with Tinsel Rack's response to the issue.
In contrast, another customer had a positive experience with TTR's customer service in resolving an issue with a skirt purchased online. Overall, while the customer service and trendy outfits receive praise, the inconsistency in product quality is a cause for concern.
- Based On Reviews By Actual Customers
