Unity (City Square Mall)
- Located At
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City Square Mall
180 Kitchener Road. Singapore 208539 - Unit Number
- #B2-25
- Store Address
- Kitchener Rd, B2-25 180, Singapore 208539
- Phone Number
- 6871 7418
- Website
- http://www.unity.com.sg
- Opening Hours
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Monday 9:30 AM – 10:00 PM
Tuesday 9:30 AM – 10:00 PM
Wednesday 9:30 AM – 10:00 PM
Thursday 9:30 AM – 10:00 PM
Friday 9:30 AM – 10:00 PM
Saturday 9:30 AM – 10:00 PM
Sunday 9:30 AM – 10:00 PM
- About This Store
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NTUC Unity Healthcare is committed to ensuring that healthcare is accessible and affordable for everyone. Their services include offering drug interaction advice and diabetic care advice to patients. Additionally, they provide a dispensary service where both prescription and non-prescription items can be purchased.
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Rating
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Below Average
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shop
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Based on the customer reviews, the overall customer experience of the place seems to be mixed. There are positive aspects such as efficient and straight-to-the-point service from the pharmacist and counter staff, as well as a helpful auntie. However, there are also negative experiences highlighted, including a very bad experience at the checkout with an inexperienced staff member.
The staff member failed to provide a promotional voucher and did not record loyalty points for a second transaction. Additionally, poor and arrogant customer service was reported, with a temporary staff member unable to assist and inconsistent information provided regarding medication availability. The absence of a pharmacist on duty throughout the day was also mentioned as a negative aspect.
Overall, the customer experience appears to be inconsistent, with positive interactions alongside issues relating to professionalism, honesty, and service availability.- Based On Reviews By Actual Customers -
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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