Wok Hey (Hougang Mall)

Local Food

Located At: Hougang Mall
90 Hougang Avenue 1., Singapore 538766
Unit Number: #01-40
Store Address: 90 Hougang Ave 10, #01-40 Hougang Mall, Singapore 538766
Website: https://www.wokhey.sg/
Opening Hours: Monday 10:30 AM – 9:45 PM
Tuesday 10:30 AM – 9:45 PM
Wednesday 10:30 AM – 9:45 PM
Thursday 10:30 AM – 9:45 PM
Friday 10:30 AM – 9:45 PM
Saturday 10:30 AM – 9:45 PM
Sunday 10:30 AM – 9:45 PM
About This Store: For those who enjoy flavorful dishes prepared using a wok, Wok Hey offers an opportunity to savor authentic stir-fried cuisine. Their menu features signature items such as Fried Rice, Ramen, and Udon, which can be customized with various toppings including Tobiko and Sous Vide Egg.
Rating: Average
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop: Based on the customer reviews, the overall customer experience of the place is mixed. The food and taste are highly praised, with multiple customers mentioning that they loved the taste and found it yummy. The packaging and branding also received positive feedback.

However, there are complaints about the organization and waiting time. Some customers experienced long waits, ranging from 15 minutes to over 30 minutes, and there was no designated seating area. Additionally, there were issues with communication and accuracy of orders.

Some customers had to keep asking if their food was ready and there were instances of receiving the wrong order. Despite these drawbacks, customers generally found the prices to be reasonable and appreciated the nice attitude of the staff. Overall, while the food quality is good, improvements in organization and reducing waiting times would enhance the customer experience.

- Based On Reviews By Actual Customers
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