Yale Smart Shop (Causeway Point)

Located At: Causeway Point
1 Woodlands Square. Singapore 738099
Unit Number: #02-K8
Store Address: 1 Woodlands Square, Causeway Point, #02-K8, Singapore 738099
Phone Number: 8222 9788
Website: http://www.yalesmart.com/
Opening Hours: Monday 11:00 AM – 9:00 PM
Tuesday 11:00 AM – 9:00 PM
Wednesday 11:00 AM – 9:00 PM
Thursday 11:00 AM – 9:00 PM
Friday 11:00 AM – 9:00 PM
Saturday 11:00 AM – 9:00 PM
Sunday 11:00 AM – 9:00 PM
About This Store: Yale has gained the trust of a large number of individuals who rely on their products for protecting their valuable possessions. With a history of over 180 years, Yale has evolved from specializing in mechanical lock technology to pioneering smart locks and connected homes. By consistently seeking to push boundaries in a constantly changing world, Yale Smart Shop aims to become a leading force in the smart lock industry. Their offerings, such as the Yale Access app, provide additional features and integration options for Yale Smart Lock owners. The Yale Access ecosystem encompasses various products including Smart Safes, Smart Storage, and a wide range of Smart Locks, forming a comprehensive home security system.
Rating: Good
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop: Based on the customer reviews, the overall customer experience of the place seems to be positive. The staff, particularly Shirley and Rebecca, are praised for their excellent service and knowledge about the products. They are commended for explaining the products well, providing demonstrations, arranging installations, and handling after-sales inquiries effectively.

The installation of gates, doors, and locks is generally smooth and adheres to the agreed timing. However, there are some negative experiences mentioned, particularly regarding outsourced contractors for gates and doors. Issues with coordination between contractors, poor gate installation, and door jamming are mentioned, and there is criticism of the after-sales service response to these issues.

Overall, the experience is described as below average due to these specific issues, but the quality of the Yale digital locks is still praised by some customers.
- Based On Reviews By Actual Customers
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