Yale Smart Shop (Century Square)

Located At: Century Square
2 Tampines Central 5. Singapore 529509
Unit Number: #B1-15
Store Address: 2 Tampines Central 5, #B1-15 Century Square, Singapore 529509
Phone Number: 8063 3158
Website: https://www.yalesmart.com/sg/
Opening Hours: Monday 11:30 AM – 8:00 PM
Tuesday 11:30 AM – 8:00 PM
Wednesday 11:30 AM – 8:00 PM
Thursday 11:30 AM – 8:00 PM
Friday 11:30 AM – 8:00 PM
Saturday 11:30 AM – 8:00 PM
Sunday 11:30 AM – 8:00 PM
About This Store: Yale has gained the trust of a large number of individuals who rely on their products for protecting their valuable possessions. With a history of over 180 years, Yale has evolved from specializing in mechanical lock technology to pioneering smart locks and connected homes. By consistently seeking to push boundaries in a constantly changing world, Yale Smart Shop aims to become a leading force in the smart lock industry. Their offerings, such as the Yale Access app, provide additional features and integration options for Yale Smart Lock owners. The Yale Access ecosystem encompasses various products including Smart Safes, Smart Storage, and a wide range of Smart Locks, forming a comprehensive home security system.
Rating: Average
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop: Overall, the customer experience at this place is mixed. Some customers had a great experience with knowledgeable and helpful staff, particularly Yazid, who provided excellent customer service and answered all their questions patiently. The installation process was also positive, with experienced staff explaining all the necessary steps.

These customers would recommend the place for its smart lock system. However, other customers had negative experiences. One customer had issues with a discontinued lock and was frustrated with the repair service, having to pay a high price for a new lock after just 2 years and 3 months.

Another customer encountered an unhelpful and rude staff member who did not assist them properly. They even stated that the store is a franchise and not owned by Yale, suggesting potential issues with the overall service and attitude. Overall, while there are positive experiences with helpful staff and good installations, there are also concerns about discontinued products, poor customer service, and a lack of professionalism from some staff members.

- Based On Reviews By Actual Customers
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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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