Best Denki IMM | Jurong East

Address
Best Denki IMM
2 Jurong East Street 21, #03-33 to 47, Singapore 609601
(IMM Discount Mall)
Phone Number
+65 6564 4022
Opening Hours
Monday  10AM to 10PM
Tuesday  10AM to 10PM
Wednesday  10AM to 10PM
Thursday  10AM to 10PM
Friday  10AM to 10PM
Saturday  10AM to 10PM
Sunday  10AM to 10PM
Rating
A+
Based On Ratings By Actual Customers
Reviews - What People Think About This Electronics Store
Based on the reviews, it seems like the staff at this place are knowledgeable and helpful in assisting customers with their purchases. Customers have mentioned the patience and product knowledge of staff members such as Mr Desmond, Justin, Abu, and Edwin, who went above and beyond to provide excellent customer service.

They took the time to explain product specifications, recommend items, and even help customers understand how to use their purchases. The willingness to exchange faulty products and provide alternative solutions also shows a commitment to customer satisfaction.

However, there were a few negative comments about the lack of product knowledge from some sales staff and issues with communication and customer service. Customers had encountered unhelpful salesgirls, misinformation about product origins, noisy appliances after purchase, and poor communication regarding delivery and payment options.

These experiences highlight the importance of consistent training for all staff members and the need for better communication within the store. Overall, it seems like the products sold at this place are of good quality, and the staff make an effort to assist customers in their purchases.

With some improvements in training and communication, the overall experience at this place could be even better.
Services
Based on the reviews provided, people purchased a steam iron, a laptop, a vacuum mop, and possibly an air conditioner unit.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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