BIRKENSTOCK VivoCity | HarbourFront

Address
BIRKENSTOCK VivoCity
1 HarbourFront Walk, #02-200 VivoCity, Singapore 098585
(VivoCity)
Phone Number
+65 6261 2500
Opening Hours
Monday  10:30AM to 9:30PM
Tuesday  10:30AM to 9:30PM
Wednesday  10:30AM to 9:30PM
Thursday  10:30AM to 9:30PM
Friday  10:30AM to 9:30PM
Saturday  10:30AM to 9:30PM
Sunday  10:30AM to 9:30PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Shoe Shop
Based on the reviews, it seems like the overall experience at this shop is positive with a few exceptions. The staff are mostly described as helpful, friendly, and providing good customer service.

Customers appreciate the assistance they received in finding the right size and being guided through the exchange process. Special mentions were made of Amanda and another staff member for their excellent service.

However, there were a couple of negative experiences mentioned as well. Some customers felt judged for their behavior or language, while others encountered a staff member who displayed impatience or seemed unwilling to assist.

One customer even felt pressured to purchase a more expensive item during an exchange. Overall, it appears that the majority of customers had a pleasant shopping experience at this shop, particularly highlighting the wide variety of sandals available and the polite service of the staff.

While there were a few instances of lacking customer service, the positive reviews outweigh the negative ones, making this shop a recommended place to visit for Birkenstock options.
Services
People appreciate helpful and consistent staff members who provide good customer service, are friendly and go out of their way to assist customers, but are put off by rude or uninterested staff who give off negative vibes.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
Contribute
Help make the review for this place better & more accurate by sharing your review/feedback.

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