The Best Electronics Stores In Orchard
Orchard, Singapore
Looking for TVs, audio speakers, smart phones and other gadgets? Here are the top-rated electronics stores in Orchard. We analyze the reviews so you don't have to!
Sinamex Electronics Pte Ltd
35 Selegie Rd, B1-34 Parklane Shopping Mall, Singapore 188307
Overall, the reviews for the shop are mixed. While some customers praised the efficiency, quality products, and excellent service provided by knowledgeable and experienced staff, others had negative experiences with warranty services and a certain staff member with a poor attitude.
The shop was highly recommended for its professional recommendations and trustworthy service, but some customers reported issues with warranty promises not being fulfilled.
The shop was highly recommended for its professional recommendations and trustworthy service, but some customers reported issues with warranty promises not being fulfilled.
Rating
A
Samsung Experience Store
313 Orchard Rd, B2 - 24 / 25 / 26, Singapore 238895
Overall, the reviews of Samsung products and customer service are mixed. While some customers had negative experiences with the quality of the phones, such as freezing and weird glaring lights, others were pleased with the level of customer service provided by staff like Catherine and Sharon.
Many customers appreciated the helpful and informative assistance they received when purchasing new phones or seeking advice. Despite some concerns about the quality of Samsung products, the positive experiences with the customer service team seem to have left a good impression on many customers.
Many customers appreciated the helpful and informative assistance they received when purchasing new phones or seeking advice. Despite some concerns about the quality of Samsung products, the positive experiences with the customer service team seem to have left a good impression on many customers.
Rating
A
COURTS Orchard
228 Orchard Rd, #228, Singapore 238853
Customers overall seem to have positive experiences with the Courts Orchard store in Singapore. The staff are helpful, patient, and go above and beyond to assist customers with their purchases.
While some customers have had issues with pricing and sales promotions, others praise the store for its wide range of products and friendly atmosphere. Specific staff members, such as Yumi, Shawn, Marilyn, and Jamie, are highlighted for their exceptional service, making the shopping experience at Courts Orchard memorable for many customers.
While some customers have had issues with pricing and sales promotions, others praise the store for its wide range of products and friendly atmosphere. Specific staff members, such as Yumi, Shawn, Marilyn, and Jamie, are highlighted for their exceptional service, making the shopping experience at Courts Orchard memorable for many customers.
Rating
A
Challenger (ION Orchard)
2 Orchard Turn, #04-26, Singapore 238801
Customers have had very mixed experiences at this Challenger location. Some have found the staff to be unhelpful and lacking in product knowledge, while others have praised individuals like Ragav for providing excellent service.
The store has been criticized for not properly addressing issues with products, such as a scratched screen protector. However, there have been instances of staff members going above and beyond to assist customers, such as Mr Quah Chia.
Overall, the store seems to have inconsistent customer service and product quality.
The store has been criticized for not properly addressing issues with products, such as a scratched screen protector. However, there have been instances of staff members going above and beyond to assist customers, such as Mr Quah Chia.
Overall, the store seems to have inconsistent customer service and product quality.
Rating
A
Challenger (Plaza Singapura)
68 Orchard Rd, #04-12/12A Plaza Singapura, Singapore 238839
Customers had mixed experiences at Challenger. Some experienced excellent customer service, such as being helped by a friendly staff member to find the right product, while others encountered rude and unhelpful staff members.
There were also complaints about faulty products, lack of stock for exchanges, and staff members displaying a lack of patience and empathy towards customers. Overall, the reviews highlighted both positive and negative aspects of shopping at Challenger.
There were also complaints about faulty products, lack of stock for exchanges, and staff members displaying a lack of patience and empathy towards customers. Overall, the reviews highlighted both positive and negative aspects of shopping at Challenger.
Rating
B+
Challenger (313 @ Somerset)
313 Orchard Rd, #04 - 01/02, 313@Somerset 238895
The reviews of Challenger are quite mixed. Some customers have had incredibly negative experiences with unhelpful and rude staff, leading to frustration and disappointment.
Others have had positive experiences, finding the store well-stocked with helpful and friendly staff. Overall, the quality of service at Challenger seems to vary greatly depending on who you encounter.
Others have had positive experiences, finding the store well-stocked with helpful and friendly staff. Overall, the quality of service at Challenger seems to vary greatly depending on who you encounter.
Rating
B+
StarHub
68 Orchard Rd, #01-36 Plaza, Singapore 238839
Customers are generally impressed with the speed and efficiency of the service provided by StarHub, especially when it comes to transferring numbers, resolving internet connectivity issues, and porting lines. Specific employees like Bryan, Jenson, and Andrew have been praised for their dedication, attentiveness, patience, and willingness to go above and beyond for customers.
However, there have been complaints about poor communication and customer service in dealing with personal issues and bills.
However, there have been complaints about poor communication and customer service in dealing with personal issues and bills.
Rating
B+
Bang & Olufsen
6 Scotts Rd, #01-18/19 Scotts Square, Singapore 228209
Customers who have visited the B&O Scotts store have had overwhelmingly positive experiences with the staff, particularly mentioning Pat, Agnes, and Cat for their exceptional service and expertise. They were impressed by the quality of the products, particularly the B&O Explore Ferrari edition, but there were some concerns about product quality and customer service when issues arose.
Despite this, the majority of reviewers appreciated the warmth and attentiveness of the staff and were satisfied with their purchases.
Despite this, the majority of reviewers appreciated the warmth and attentiveness of the staff and were satisfied with their purchases.
Rating
B+
Huawei Customer Service & Experience Centre @ 313 Somerset
313 Orchard Rd, #02 - 25 / 26 / 27, Singapore 238895
Customers are extremely dissatisfied with the service at the Huawei service centre, noting slow service, lack of staff, and unhelpful employees. Many customers have had negative experiences with long wait times, high repair costs, and appointments being ignored.
Some have even compared the service to that of Mister Mobile, suggesting others go there instead. However, there was one positive review mentioning a polite and informative staff member on a weekday, although the overall consensus is disappointment and frustration with the service provided by Huawei.
Some have even compared the service to that of Mister Mobile, suggesting others go there instead. However, there was one positive review mentioning a polite and informative staff member on a weekday, although the overall consensus is disappointment and frustration with the service provided by Huawei.
Rating
B+
Singtel Exclusive Retailer Orchard ION
2 Orchard Turn, B3-K1/K2 Orchard, ION 238801
Overall, the reviews for the Singtel booth at Ion B3 are mixed. Some customers had negative experiences with rude sales assistants and poor hygiene practices, while others praised the excellent customer service provided by specific staff members like Jiacheng and Eddie.
The booth offers a range of services, but there are limitations such as not being able to handle ownership transfers. The crowd levels vary by day, with shorter wait times on weekdays compared to weekends.
Overall, while some customers had positive experiences, others may have been deterred by the negative interactions they encountered.
The booth offers a range of services, but there are limitations such as not being able to handle ownership transfers. The crowd levels vary by day, with shorter wait times on weekdays compared to weekends.
Overall, while some customers had positive experiences, others may have been deterred by the negative interactions they encountered.
Rating
B
